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Samrat - A Heritage Hotel
Property Photos (48)
Room(22)
Traveller Photos(50)
Executive Room
2 Guests
1 Room
2,589
667 taxes & fees
roomper night
Use GOHSBCFEST Code
Get ₹ 1295 off. Pay using HSBC Bank Credit Cards to avail the offerAbout Samrat - A Heritage Hotel
Samrat - A Heritage Hotel is a great choice for travellers looking for a 3 star star hotel in Prayagraj. This Hotel stands out as one of the highly recommended hotel in Prayagraj. Hotel is rated 2.9 out of 5, which is considered as very good.
From all the 3 Star hotels in Prayagraj, this property is very much popular among the tourists.
A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.
You can find numerous hotels in Prayagraj under different categories and this property is one the best hotel under its category.
What Guests Love About Samrat - A Heritage Hotel
Located in Civil Lines, Prayagraj, Samrat - A Heritage Hotel offers a convenient stay for guests with Prayagraj Airport (IXD) just 14.40 km away. The hotel is also in close proximity to Prayagraj Railway Station (3.30 km) and Prayag Junction (6.00 km). The rooms are well-equipped with amenities such as a work desk and interconnected rooms, ensuring a comfortable and productive stay for visitors. Nearby attractions and transportation hubs make it an ideal choice for travelers looking to explore the city with ease.
This hotel has received positive feedback from guests, with a strong emphasis on its excellent location and overall pleasant stay. The service quality and location are highly rated, with guests appreciating the value for money. The cleanliness is also noted to be satisfactory. The hotel has an average overall rating of 2.9 out of 5, with 106 user ratings. The service quality has a rating of 4.0 from 59 users, while the location and value for money both have a rating of 4.0 from 59 users. The cleanliness rating is 3.5 from 4 users. Specific mentions of a good location and an excellent stay further highlight the positive experiences guests have had at this hotel.
Samrat - A Heritage Hotel Room Types
Filter Type
Room Options
Price
1. Room Only | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Check-in Begins at 2 PM
Non refundable after this date
2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Check-in Begins at 2 PM
Non refundable after this date
1. Room Only | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Check-in Begins at 2 PM
Non refundable after this date
2. Free Breakfast | Free Cancellation
Book @ ₹0 available
using any payment option
Pay the remaining amount to avoid auto cancellation
Check-in Begins at 2 PM
Non refundable after this date
About the Hotel
The hotel offers secure connectivity, essential amenities and easy commute for guests.
The hotel's strategic location in Civil Lines provides easy access to transit points.
Rooms offer a glimpse of the bustling city life nearby.
Guests must explore nearby restaurants for diverse dining options.
Amenities at Samrat - A Heritage Hotel
POPULAR AMENITIES
Popular Amenities
- Power Backup
- Elevator/Lift
- Refrigerator
- Housekeeping
Basic Facilities
- Housekeeping
- Kitchenette
- Newspaper
- Air Conditioning
General Services
- Wake-up Call
- Luggage Storage
- Doctor on Call
- Luggage Assistance
Health and wellness
- First-aid Services
Transfers
- Railway Station Transfers
- Paid Airport Transfers
- Bus Station Transfers
Food & Dining
Property RulesFor Food & Beverages
- Non-veg food is not allowed
- Food from outside is not allowed
- Food delivery is not allowed
- Alcohol is not allowed in the premises
Guest Reviews & Rating for Samrat - A Heritage Hotel
goRating
2.8/5
106 Ratings
What our guests say?
- dirty bathroom (6)
- good location (5)
- shabby room (4)
- worst experience (4)
- excellent stay (4)
- unprofessional staff (3)
- + 2 more
group Traveller | 2 Reviews Written
solo Traveller
solo Traveller | 21 Reviews Written
Revenue Manager | Dhruvika Chaudhary Replied in 4 months
Dear Guest, Greetings of the day! Thank you for your valuable feedback. We hope to welcome you back soon. Re ...more
group Traveller
Manager | Samrat Hotel Replied in 17 days
Dear Guest, Thank you for sharing your valuable feedback. We apologize for the challenges that we've put you through ...more
group Traveller
Manager | Team Samrat Replied in 6 months
Dear Guest, Thank you for sharing your valuable feedback. We apologize for the challenges that we've put you throu ...more
solo Traveller | 16 Reviews Written
Manager | Team Samrat Replied in 10 months
Dear Guest, Thank you for sharing your valuable feedback. We apologize for the challenges that we've put you throu ...more
solo Traveller
Revenue Manager | Team Samrat Hotel Replied in 3 days
Dear Guest, Greetings of the day! Thank you for your valuable feedback and positive rating. We hope to welcome y ...more
group Traveller
Revenue Manager | Team Samrat Hotel Replied in 25 days
Dear Guest, Greetings of the day! Thank you for your valuable feedback and positive rating. We hope to welcome y ...more
women Traveller
Manager | Team Samrat Replied in 1 year
Dear Guest, Thank you for sharing your valuable feedback. We apologize for the challenges that we've put you throu ...more
group Traveller | 4 Reviews Written
Manager | Team Samrat Replied in 1 year
Dear Guest, Thank you for sharing your valuable feedback. We apologize for the challenges that we've put you throu ...more
Property Policies
Check-in Time: 2 PM Check-out Time: 12 PM
Primary Guest should be atleast 18 years of age.
Unmarried couples are not allowed
Passport, Aadhar and Govt. ID are accepted as ID proof(s)
Pets are not allowed
Outside food is not allowed
Location of Samrat - A Heritage Hotel
49 Mahatma Gandhi Marg, Civil Lines,
Read Popular Reviews of Samrat - A Heritage Hotel
- 2/5Shivam Sharma
Bad housekeeping, unprofessional staff,Dirty washrooms, not at all worthed for such high charges..and above that they are arguing even for giving 500ml water bottle. They provide two 500 ml water bottle for each person and after that they will charge you around 70rs for extra water bottle...guys what made u think that 1litre of water is enough in a day for a person and that too in such a hot weather....and 70rs for 500ml, nearly 100 rs for a cup of tea and that too so bad in taste...i advice u to first make the standard of your hotel high which is really bad for such high charges.
- 2/5Vivek Kumar
1. Although its location is too good,but if the banquet hall is on booking, you wont have a peaceful sleep.2.No parking space, you'll have to park nearby in front of shops (tha's what they call it as a PARKING listed under amenities)3. Mattress and bed are too old,spring almost got shot,though I weigh only 63kg.4.TV is too old with a continuous hissing sound of its own and .actually,leave it, manage it on your own aur search your Youtube.5. Book it only if you want to stay in civil lines, otherwise pay more and stay in a genuinely premium hotel.
- 3/5Mark Medley
Excellently located in the buzz of the town. Very central. The rooms are nice too. Sadly no power showers and the water was never "hot" for a long relaxed shower but lukewarm. Sadly there's no private car parking but for the carefree and bold there is a designated public parking area 50 meters away. Otherwise, wonderfully friendly and cooperative staff. Plenty of restaurants and shopping all around.
- 3/5Prabhakar Goswami
overpriced food. had some basic breakfast but paid almost four times higher compared to similar kind of hotels. never try and dare to have food there, you will be shocked by the crazy bill. rooms are big and somewhat clean, tv was missing from the room. once again request management to fix the bathroom door. anyways good location
- 1/5Jiniya Singal
Room was horrible Bed had a large gap in between TV was not working No water supply was there in washrooms This all was enough to make my stay worse Highly disappointed The room was totally different as it was shown in photos Floor was not clean Single bed quilt was provided That too was torned
- 2/5Axay Parekh
worst experience, they shown their best rooms but not provided. after debating & complaint , they had allotted diff. room with old amenities in washroom. Tap & accessories was too old with leakage water. All tap n shower damaged n hot water not arrived.
- 5/5Ulhas Belhe
Enjoyed our stay at this hotel. Room service is funtastic. Thanks Maksood Ahmed for service and testy food at restaurant. as We will like to visit this palce once again . Thanks Abhishek for your smiling service at counter !
- 5/5vijay sharma
Very nice hotel at good location. good connectivity. it's a heritage property, so things are old, but rooms are spacious, neat & clean. hotel staff is very cooperative & polite. location of the property.
- 5/5Arun Goswami
Very Nice stay. Delicious Food. and good Service. especially Mr. Abhishek sharma & Faisal khan are the nice person with good behaviour. Restaurant staff are also very attentive.
- 2/5Abhai Nigam
will not recommend to anyone. Food is very costly and quality is also not there. laundry facilities are very poor. Rooms are ok but not standardized as per the rates
- 3/5Mohd Musfiq
prices were too high as compared to facilities of Hotel. Bathroom was just ok not good. it was just average hotel but charges are like 3 Star
- 5/5Pushp Raj
well-groomed manager abhishek sharma and faisal nice room service. unique recipe. excellent stay. samrat is real samrat in hotel line.
- 1/5Balaji Desikan
The pathetic hotel and service is very bad. Rooms and toilet were dirty and not maintained properly Not value for money
- 5/5sunil srivastava
Good location Good interior in rooms Over all good hotel to stay,only one problem parking. Restaurant is also good.
- 5/5Arun Goswami
delicious food and good service. comfortable stay. Thanks mr. Faisal and abhishek to make our stay so comfortable.
- 5/5aatir Sarfaraz
A very nice stay in the good place each nd everything was sooo perfect staff was soo polite nd good with custmers
- 5/5Pushpraj Singh
finest manager empower them More to serve best to customer, ultimate they are real one to finish the deal.
- 4/5Ankita Sarangi
Room was okay. food was delicious but quite expensive.overall it was good.Room was clean and hygienic.
- 3/5Aishwarya Bharadwaj
AC wasn't working properly! electricity fluctuations and food was literally too too expensive.
- 4/5sunil srivastava
Over all good hotel Good location neat n clean Only one issue parking outside on the road
