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Hotel Sartaj

hotel sartaj, gandhi chowk mussorie, near library chowk. Mussoorie India 248179
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2017, 19 Oct
atHotel Sartaj
45%Guest recommend this hotel
Gaurav Tyagiservice was good staf was good location was very good..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    2.1 / 511 Reviews
    2.2Service Quality
    2.1Food & Drinks
    2.1Value For Money
    Verified Guest 5 / 52017, 17 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 3 / 52017, 8 Oct

    service was good staf was good location was very good

    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 8 Jul

    the hotel was very below from the main road you have to walk on steep slope thats very painful...and the worst scenario is that the lock of the door was broken and the roof was leaking when it rains o

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    Did you find this review helpful?Yes ()Viewed 96 times
    Verified Guest 1 / 52017, 7 Jul

    room's door lock was broken..not safe at all..water was dropping from the ceiling. and there was only a wall fan in the room not even a ceiling fan.........

    Did you find this review helpful?Yes ()Viewed 94 times
    Hotel SartajManager replied in an hour

    The information for hotel given by this customer is totally wrong and misleading. He along with his two friends checked in on 3rd July. During their stay at hotel many times they were asked if they have any issues please let us know. At that time they were quiet happy with the stay. They even extended the stay by another one more day by them self by booking same room on 4th July also. At no time any issue was raised during there stay at hotel. This is absolutely wrong to believe this type of customers. At the time of leaving hotel they were asked and they were quiet happy and didn't say anything. Question of breaking of door lock does not arise at all. During their stay it rained heavily and heavy gush of winds were also there, in this situation some water might have sipped below the door, however there is no leakage from ceiling as reported in mail

    Verified Guest 2 / 52017, 23 Jun
    Did you find this review helpful?Yes ()Viewed 62 times
    Hotel SartajManager replied in 17 minutes

    Checked out with customer after review was recd on email, as per tel con Customer was fully satisfied with his stay at hotel. There was no issue during his stay at hotel.

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