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Hotel

Hotel Shanti Palace

A/33-1, NAGAR PALIKA SOCIETY, POLICE STATION LANE, MAHABALESHWAR CITY LAND MARK-NAGARPALIKA SOCIETY Mahabaleshwar India 412806
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2018, 20 Jul
atHotel Shanti Palace
76%Guest recommend this hotel
Sylroy GonsalvesThe place is good and clean. The location is a bit off in terms of proximity to the market. Its tiring walking up the slope to the main area. Especial..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    10:00Check In
    09:00Check Out
    10Rooms
    • Extra Mattress (On Request)
    • Multi Cuisine Restaurant
    • Charging points
    • Daily newspaper
    • Front Desk
    • Ironing Service
    • Newspapers In Lobby
    • Room Service (24 Hours)
    • Free Wireless High Speed Internet Access
    • 24 Hour Front Desk
    • FREE PARKING FACILITIES
    • Wifi
    • Conference Facilities
    • Car Rental
    • Veg / Non Veg Kitchens Separate
    • 24 hours guest survive and security
    • Internet Access
    • Conference Facility
    • Reception
    • Fire Exit Signs
    • Free Internet Access
    • Laundry Service Available
    • Power Backup
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    Location

    3.6 / 5113 Reviews
    76%Guests
    Recommend
    3.5Service Quality
    3.4Amenities
    3.9Food & Drinks
    3.3Location
    4.0Cleanliness
    3.8Value For Money
    Verified Guest 3 / 52018, 3 Jul
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52018, 1 Jul

    Very Bad Experience Staying here Location of Hotel is not suitable for anyone No Network coverage available No Proper Room Service

    Did you find this review helpful?Yes ()
    Hotel Shanti PalaceManager replied in 5 hours

    Dear Guest, First, I want to thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and use to improve our services. We work hard to deliver an exceptional guest experience, and it’s apparent in this case, we fell short. I would like to mention that overall Mobile Network in Mahabaleshwar is not in our hand but WiFi facility at our Hotel lobby is available at free of cost. About Location, our Hotel is approx 700 metre from Mahabaleshwar Bus Depot which is centre of City itself. About Room Service, we would like to mention that we have provided additional services whenever you asked for. If you give us a chance to earn back your trust, I can assure you that you will get better room service by our room service team. I would be happy to make your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. All the best, Nikhil Shinde, Owner

    Verified Guest 4 / 52018, 19 Jun

    Television is not working. Pillow covers not provided.

    Did you find this review helpful?Yes ()
    Hotel Shanti PalaceManager replied in 5 minutes

    Thank you for feedback. We have taken care issues of TV

    Verified Guest 2 / 52018, 18 Jun

    Hotel staff shifted to other hotel. so why they confirmed our booking if they don't have vacant room.

    Did you find this review helpful?Yes ()
    Hotel Shanti PalaceManager replied in a day

    Thanks for feedback. Due to technical error in our software, we end up receiving over booking. But we assured an upgraded room arrangement for two couples.

    Verified Guest 3 / 52018, 17 Jun
    Did you find this review helpful?Yes ()

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