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Hotel

Shanti the grand palace

ramlane, ratnagiri Ratnagiri India 415612
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2017, 18 Dec
atShanti the grand palace
86%Guest recommend this hotel
Ramesh Joshinice and well maintained rooms. exceptionally courteous and helpful staff. prime location...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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      4.0 / 581 Reviews
      86%Guests
      Recommend
      3.9Service Quality
      3.8Amenities
      3.4Food & Drinks
      4.1Location
      3.8Cleanliness
      4.1Value For Money
      Verified Guest 5 / 52017, 17 Dec

      nice and well maintained rooms. exceptionally courteous and helpful staff. prime location.

      Did you find this review helpful?Yes ()
      Shanti The Grand PalaceManager replied in 2 hours

      Thanks for rating us we look forward to serve you again

      Verified Guest 3 / 52017, 13 Dec

      Good room . good service. but bathrooms ware stinking. in the middle of market place . very convenient for finding conveyance. room service is good.

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      Shanti The Grand PalaceManager replied in 3 hours

      We apologise for the inconvenience caused we shall be better for your next stay and will be pleased to serve you again

      Verified Guest 1 / 52017, 27 Nov

      Hotel location and buliding facility good but housekeeping is very bad...no changed bedsheet in four days and no cleaned room in four days...

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      Shanti The Grand PalaceManager replied in 4 minutes

      We apologise for the above issue sir but according to hotel rules room is cleaned each day only if guest instructs to do so to take care of the guests privacy. We sincerely apologise and would be better in service for your next stay

      Verified Guest 2 / 52017, 23 Nov

      No vehicle parking facility and poor quality service. Hotel is located in a congested area.

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      Shanti The Grand PalaceManager replied in 2 hours

      Sorry for the inconvnience caused.Hotel parking is nearby availble as mentioned in the amenities and also due to the location in market it seems to be congested.We shall improve in service for your next stay

      Verified Guest 3 / 52017, 20 Nov
      Did you find this review helpful?Yes ()
      Shanti The Grand PalaceManager replied in 10 days

      thanks for staying with us we look forward to serve you again

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