Hotel Skylark inn

I want to share my entire story.I had requested earlier for an early check in.When I entered the hotel with my family they denied.After that I requested the connect to the manager then he approved for early check in.After that the receptionist waits me for 10 min again I requested again he waits me for 15 min after that when I visited he called the staff and told him to ready the room.Means my early check in done at the same check in time.After that when I entered the room it was too dirty, their tiles were too chip chip type. When I entered the washroom, it was too dirty means normal person couldn't get potty into it.I requested the receptionist to please change the room.He denied. And says arrogantly. Nhi milega jo karna karle.After that I requested to the service they connected to hotel manager. Then Room was approved but still manager not provided.When I visited the reception manager came on me. It was such a bad behaviour he had done with me. He said chal chal deta tere ko.And came with me. When I was going with the lift he said don't use the lift that comes with stairs. After that he arrogantly entered into my room and said "saman samet aur wo room le" my family was inside the room.I wanted to address genuine issues1. The staff was so arrogant.2. The Rooms condition was too bad.3. The door locking system was too bad there is to security of you and your things.4. Washroom was too bad.5. The rooms tiles was too chip chip.6. Smelly rooms.7. Pillow was too dirty.8. There is no drinking water in the room.9. There was no menu card to order food.10. Intercom (telephone) not working, because of that I went to reception 5-6 times.11. There is no hot water system, at the morning they provided one bucket of water for two people's.12. They provided one towel for 2 peoples.13. The batter was too small and dirty not comfortable for two peoples. 14. Parking is too small no security for your vehicle.15. Bathroom light was not working.16. Lighting system was too bas means you can't sleep with light because all light will come on your face. And when you switch off there will darkness.

Room was not worth the money. There were cheaper hotels. Though the room was cleaned, it looked dirty. Extra money was charged for the child. But extra towel or blanket was not kept. We had to ask for things again n again. There was communication gap among the staff. . They did not give AC remote for a long time. Then at midnight, they switched off the AC unit of our room from the main. When I complained at the reception, someone said to show that we have booked AC in the morning. Obviously we were supposed to check out , in the morning. After argument, he switched on the AC. The hotel experience was too bad....

We stayed for 2 nights at the Hotel Skylark Inn and our experience was very good. Their staff is courteous and helpful. The food was also good. The service from the reception desk was also very prompt. The biggest advantage is the location on Mumbai-Nashik highway. There were some negatives as well. The overall cleanliness could have been better. The windows could have some acoustic isolation to minimize the noise coming from the highway. Overall this hotel is really good considering its rates.

Hopeless service.zero cleanliness.no hot water.i asked for bisleri water and they gave me normal water for which they charged me for mineral water.first day when i checked in i was provided with only one towel,whereas we were two of us.only after asking twice was i provided with second towel and soap.I will never recommend this hotel to anybody.i hope you will take up this matter with the hotel authorities.