SS Silver Oaks Resort

The service extended by the staff is really excelent and I must particularly mention about one Mr. Alex the manager is really cordial, friendly and an asset to the property. But I may fail if I don"t mention about the minus points of the restaurant. Its really unworthy because a good restaurant requires the best ambience and service, which is totally lacking in your restaurant because the eating area is absolutly cramped and cannot occupy freely even 5 to 6 persons at a time and the food ordered are supplied at an unexplainable slow speed. Though the quality of food is good if the main criteria of ambience , atmosphere, and quick supply is not achieved you can never win the hearts of your Guests. So if you want me to recommend my friends and for my ownself to return to your RESORT you must show interest in all the above minus points I mentioned. I recommend your restaurnat staff to view atleast once the TV programme given by the grand Chef Mr. Ramssay in his 24 hours to change a restaurant to be a successful one. So please concentrate on your restaurant first because it will spoil the best services provided by your RESORT Staff. Let them not loose their credit.

I strongly recommend this place, nice location, nice restaurant (Spicy Restaurant-Chef Sundaram), Staff are very friendly especially in front office Alex and Jana(I think). They have bonfire and music on Saturday night. Stayed there for 2 days. Very close to Peeku bird park, Pakoda Point and lake and Poppy Hills. Am planning to visit this place in Dec. Complimentary breakfast (typical south Indian) is nice. They served Stuffed idly, dosa, vada, pongal and sweet pongal, tea and coffee. Tried north Indian dishes during dinner - just awesome. Next day when we were starting early and my wife and kid has ghat road sickness, Chef Sundaram was nice enough to pack the breakfast for us :). Since it's small place, dont expect amenities like pool etc but getting hot water 24/7. Should be little more Cleanliness in the room corners.

One of the best place to get accommodated on Yercaud. ( Family Friendly Resort ) This is brand new hotel which was only 3months older right now. So obviously the rooms and infrastructure was neat and clean. Positives : 1. This hotel total room counts will not be more than 15. So i can enjoy the peacefulness. 2. Room stay makes us feel stay in our own home. ( Reason: Comfort Bed, 42 Inch SONY LED Tv's with Tata Sky Connection, Jaguar Heater and etc) 3. The area of the room located. (2kms away from the city centre, so that free from noise pollution ) 4. A wonderful complement Breakfast. 5. Staff Behaviour. 6. Car Parking facilty and Hospitality. Negatives: 1. If you are traveling with the old age people lift facily wont be available.

I had a pleasant stay overall at SS Silver Oaks Resort in Yercaud, with positive experiences regarding room cleanliness, room services, and reception. However, it's unfortunate that you found the food lacking in taste compared to its pricing. Additionally, the issue with the Wi-Fi not working properly at night is inconvenient. Have you considered providing feedback directly to the management of the resort? It might help them address these issues for future guests.