Sterling Brookstone Coorg

The property (unlike other sterling properties) is a very small one with hardly any amenities. Like for example, there is one restaurant for everything and the service ends at 10PM. There is no alcohol served in this resort. The choice of food is extremely limited. They have frequent power outages and also internet outages. The mobile connectivity in this area extremely poor. They don't maintain a proper ledger for the expenses you have incurred. They browse through a notebook where individuals have scribbled and they calculate the price and the taxes manually and they let you know. They did not give me a bill when I checked out as internet was not working so they cannot connect to a printer. Indeed, I never saw the breakup of my bill. Staff are like parrots and they repeat the same thing...they have a huge issue with English as a language. They do not escalate anything to their managers to resolve issues. Overall the experience was not great. It was definitely not worth the money spent. I would not recommend this property.

Thank you restaurant for preparing us excellent food without onion and garlic in our dinner package.Electricity is not stable and fluctuates on and off every 10 mins along with WiFi.I had booking for 4 consecutive nights but we were not provided room near restaurant.All other amenities are satisfactory.Indoor facilities should include table tennis and karoke.

nice ambience and privacy. suitable for family. neat and clean rooms. Balcony is very small nothing