Hotel

Hotel Surya Continental

krishna nagar kanpur road opp hotel piccadily Lucknow India 226012
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2017, 19 Aug
atHotel Surya Continental
38%Guest recommend this hotel
Shyam Lakhaniis hotel ke staff SE battamiz staff Maine aaj tak nahi dekha. Surya continental ki booking lete hai aur apne he dusre hotel me Jane ko majboor karte h..Read All Reviews
₹ 2000
Rooms:
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Sub Total1 room for 1 nightExcludes Taxes
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14Rooms

    Location

    2.0 / 521 Reviews
    38%Guests
    Recommend
    1.9Service Quality
    1.8Amenities
    2.1Food & Drinks
    2.6Location
    1.9Cleanliness
    1.9Value For Money
    Verified Guest 1 / 52017, 13 Jul
    Did you find this review helpful?Yes ()Viewed 99 times
    Verified Guest 1 / 52017, 5 Jul

    is hotel ke staff SE battamiz staff Maine aaj tak nahi dekha. Surya continental ki booking lete hai aur apne he dusre hotel me Jane ko majboor karte hai warna booking cancel karne ko kehte hai. ...

    Did you find this review helpful?Yes ()Viewed 96 times
    Hotel Surya ContinentalManager replied in 5 days

    sir this is very wrong on your part after providing you the room when your booking was not confirmed still u r complaining we didnt comfirmed your booking as on that date we were totally sold out but still on your request to stay at out hotel we provided u the room .sir this is the reason due to some bad customers gud customers are neglected

    Verified Guest 1 / 52017, 23 Jun

    They have a lot of areas to improve. Very poor reception staff behavior, soiled bed linen, damp walls, unclean washrooms, smelly room, no toiletries, staff pushes the door to come inside the room with

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    Did you find this review helpful?Yes ()Viewed 78 times
    Hotel Surya ContinentalManager replied in 18 days

    sorry for the discomfort but still sir when there were so many faults you should have complain at the time of check in when room was shown to u and asked them to change the room or would have checked out without paying i think sir you were expecting 5 star room in 1000 bugs sir we provide good service we have are feed back dairy at hotel reception you can see the actual customer feedback

    Verified Guest 3 / 52017, 8 May

    It was good experience..but services could be more better and the room could be more convenient.

    Did you find this review helpful?Yes ()Viewed 94 times
    Hotel Surya ContinentalManager replied in 5 hours

    thankyou for ur suggestion sir we will try our best

    Verified Guest 1 / 52017, 30 Apr

    one of the worst experience I ever had here. untidy rooms , unsupportive staff. there is a lady manager who keeps on shouting even at customers.

    Did you find this review helpful?Yes ()Viewed 99 times
    Hotel Surya ContinentalManager replied in 2 months

    sir sorry for the discomfort but seriously sir you should have wrote on the hotel feed back dairy so what we imagine to be true writting here or not writting on the feedback dairy

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