Surya Vilas Palace

It is a good hotel to stay with a decent Rajasthani style architecture. However, the toilets are not so clean and get hard water in the toilet. The service level is good and they did organize a puppet show in the evening which is a decent entertainer though of a short duration. People there are hospitable. The biggest drawback is the breakfast- very limited varieties and do not offer a buffet. The restaurant timings are also limited. Breakfast closes at 10 AM. We go to Bharatpur primarily for the bird sanctuary in the early mornings and could not make up for the breakfast on that day. This should be extended. The quality of food is pretty decent, though damn expensive. I could easily buy a better quality food relatively less expensive in a good rated fine dine restaurant at CP or South Delhi. They packaged water in the rooms also not provided complimentary. I am not sure about the quality of food in other Bharatpur restaurants and could not risk the food. I traveled from Bharatpur to Agra and had food on a restarurant (hot spice) on the NH. I was amazed that the prices at Hot spice was even more higher for a pathetic quality of food being served. I had only to conclude from my experience that food at surya vilas palace is better comparatively in the locality

I have travelled a lot in Rajasthan , Jaipur , Udaipur , Jodhpur , Alwar , Ajmer , Bikaner , Mt Abu just to name few. A hotel of this price has always have had good experience. This hotel was a mixed bag . It looks good. Its more or less on a state highway around 2-3 kms from the national park. Their service quality was very poor. I wont lie , there were some who were doing their work with a smile but mostly they seemed not to so happy. Their food taste was just basic , few things were good rest whatever we ordered was....very ok. At night , we had booked extra bed, they came up a mattress to be put on the ground . Upon a lot of protest and talking to the owner we got to heavy mattresses put one on top of each other because apparently they have no cots or folding beds. At 11:30 we called up for water bottles , their phones had been put off. I went down stairs to the reception and restaurant and there was absolutely no one to be found anywhere. At 11:30. In the morning there was no running warm water. So we decided to just call it a day and head home to Delhi where we would shower in peace. My opinion? You will find better hotels at the same price.

I was really charged up while I booked this hotel, thinking that it is a palace converted into a hotel. At first when I entered the place I was kind of feeling good..the reception area looked grand, the courtyard looked nice, I was put off the moment I entered the room..no view, bad bed, no hot water 24x7, torn linen, bad towels, TV remotes were not working I had to call up the reception every 2 minutes, first for water - they did not pro actively keep any in the room, later for towels which were not there and when they came they were very bad.. The bed was creaking even on my slightest of movement.. Secondly the staffs response to all the above requests was pathetically slow..we had to make at least 3 calls to get some water, the towels, remote etc.. At the time of check in they do not tell u about the hot water timings and information is given only when asked..the food was just about average..even on the food table they don't serve water until you ask for it..My husband really lost his cool while dealing with the staff The location of the hotel is not very great and it is far from the sanctuary..over all not an enjoyable stay.

Although not a real palace but yet as good as one very close from the national park. Wonderful rooms, very caring staff, even though things were missing always ready to help and that's always welcome. Dinesh who took care of our meals was outstanding and ensured food without spice as requested. beautiful place and with a foggy morning it's just a great place to be. go for it