Hotel Thajwass Glacier

Room - Beautiful compact wooden room and highly maintained. Perfectly suited with the scenic location. Rooms are having built in heater. But they only switch on when occupancy is high. Which is not done as we are from planes and temperature was in negative. Upon requesting they provided a small room heater which can not even heat a small area. Though it depends on the temp outside. TV was there with cable. 3/5Toilet - With all modern fittings. 24/ 7 hot water supply was there. 5/ 5Wifi - Good wifi. Since SIM was not working good wifi helped us a lo like whatsapp video calling, surfing etc . 5/ 5View from room - Ask for a room with Thajwas glacier view. In the morning you will get heavenly view from room. 5/ 5Food - Food is very good. The portion size is pretty big like chicken pieces are big. So order carefully. We mistakenly ordered a full butter chicken and we ended up eating both in lunch and dinner time. Restaurant staffs even kept rest of the chicken for dinner. General Dinner served in buffet with 5-6 varieties. 5/ 5Hotel location - Dream location. Like a postcard settings. Placed at Bank of the river and Thajawas glacier in front of you. What a beautiful green maintained huge lawn. No word. Mere rating can not 5/ 5Staff behaviour - Tough to find people in reception many a times. Even we were not able to check in as no one was there for a long time. But they are ready to help. 4/ 5Other - Major pony rides start from beside the hotel only. So take a ride to Glacier from here. River bank is accessible from just beside the hotel. Enjoy good time at river bank and also a river bed middle of the river. Must visit place to take a 360 degree awesome view. 5/ 5

Never book your room or stay here. THE WORST hotel in Sonmarg. Hot water runs on limited timings, imagine staying in cold place like sonmarg and there is no hot water throughout. They said hot water will come at 7pm till 10pm. We called several times at 7pm but still no hot water. More than half of the foods in the menu are not available. Even simple boiled rice and dal were not there. Services were the slowest. Reception never pick-up and just like kitchen staff. You keep on calling but no one response. I regret my stay here and will never visit this crap hotel.

We had booked 2 rooms at this hotel, the flush was not working in one of the room.We asked them several times to fixed it but they simply mentioned that they would be sending someone to have it fixed, but no one came to fix it until our checkout. Only good thing is the location and they let us do the early check in without any extra cost. After our checkout we had to use the washroom and they charged for that which is really unacceptable. Hot water was also not available in one of the room and no one bothered to get that fixed.

The location of the hotel is just awesome.. One side the view of Thajwas glacier, 360 degree view of the snow capped mountains. and it is on the bank of the Sindhu River. Food quality is good, good hygiene, good staff, overall it's an excellent stay.