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Hotel

The Hermitage

rauslikhal po kanatal mussoorie chamba highway kanatal tehri garhwal uttarakhand Kanatal India 249145
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2018, 23 Apr
atThe Hermitage
76%Guest recommend this hotel
Shouraya KhadgawatKanatal is a beautiful place and so is the hermitage resorts though it doesn't qualify for a resort but a small well managed and beautifully kept wi..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    10:00Check Out
    8Rooms
    • Photocopying
    • Activity Centre
    • Dining Hall
    • Extra Mattress (On Request)
    • Packed Lunches
    • Extra Bed (On Request)
    • Parking (Complimentary)
    • Reception
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    3.7 / 517 Reviews
    76%Guests
    Recommend
    4.1Service Quality
    3.7Amenities
    4.2Food & Drinks
    4.2Location
    4.2Cleanliness
    3.7Value For Money
    Verified Guest 5 / 52018, 10 Apr

    Had a wonderful experience at The hermitage. Beautiful resort with friendly staff. Food is delicious. Definitely visit again in future.

    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 30 Nov
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 28 May

    online booking they cheat and give very low category rooms.book premium rooms

    Did you find this review helpful?Yes ()Viewed 95 times
    The HermitageManager replied in a day

    Dear Minal The time taken to write this misleading piece of work, defamatory in nature is a shame and regretted. ...opening up a larger room to accommodate your no's of 11 including kids instead of the 6 that you had booked for ..in a base category that specifies online is best suited for 2A or 1A+1Ch..services like making nth hour changes to the meals to suit your dietary restrictions which had not been mentioned at the time of booking... Offering services and extended time to help you design, travel and optimize your stay as you were immobile.. A humble request..pls respect and observe reservation, child and payment policies of a property..read the fine lines when booking, specify special needs in advance..and book the appropriate accommodation. with no malice or ill will we wish you and your group of families many more miles of pleasant travels. Regards Suman Bhatia

    Verified Guest 1 / 52017, 28 Jan

    If you are choosing this hotel be ready to pay extra amount for Heater, Bonfire, egg omllete etc.

    Did you find this review helpful?Yes ()Viewed 990 times
    The HermitageManager replied in 3 days

    Dear Rahul, Aparna and Taru The attention and detail given to writing this review is commendable. Reservations were made for your goodself Rahul (1 person) for the 23rd, Aparna for the 24(1 pax) and Taru 1 pax. We get not 1 but four plus 1 pax on the 23rd demanding to be checked in for the price of 1 over two nights. Doesn't happen anywhere. We i.e my self and staff hence experienced and witnessed rude, uncourteous, intimidating and aggressive behaviour. The same has been reported ... This attempt to damage, malign and misrepresent our efforts, hospitality and services by false reporting and reviewing is a pathetic attempt and affront to small businesses like ours who nurture and take great pride in their work. However we shall not let this encounter obstruct us to continue our high level of services. and we wish you the vey best in your future travels. Suman and staff

    Verified Guest 3 / 52016, 17 Oct

    Kanatal is a beautiful place and so is the hermitage resorts though it doesn't qualify for a resort but a small well managed and beautifully kept with optimum utilisation of space . All staff always

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    Did you find this review helpful?Yes ()Viewed 996 times
    The HermitageManager replied in 3 months

    Dear Shouraya Thank you for the feedback given, it is invaluable and helps us to stay on top of our game.Its a simple property offering hospitality at its simplest best..We endeavour to meet hospitality standards to the best we can given the fragility and remoteness of our environment and shall continually strive to do so. Apologies for the delays if any caused due to IT downtime. We wish you many miles of great experiences and adventure. Best regards Suman & Staff

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