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Hotel

THE MAUREEN KOLKATA

22/23,kaji Nazrul Islam Avenue, VIP Road, Kol -700 059 Oppo. to VIP Big Bazaar ,Baguiati. Kolkata India 700059
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2018, 20 Jul
atTHE MAUREEN KOLKATA
84%Guest recommend this hotel
Sumit KumarHad a good experience with the maureen.Though not very spacious but one can find all the basic facitilities in the room only...Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    32Rooms
    • Coffee Maker
    • Parking Facilities Available
    • Reception
    • Free Wifi
    • Lift / Elevator
    • Newspapers In Lobby
    • Room Service (24 Hours)
    • Outdoor Parking - Secured
    • Front Desk
    • Extra Mattress (On Request)
    • 24 hour security
    • Business Center
    • 24 Hour Check in-Icon
    • Charging points
    • FREE PARKING FACILITIES
    • Locker Facility
    • Free Internet Access
    • Multi Cuisine Restaurant
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Health Club / Gym Facility Available
    • Power Backup
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    Location

    4.0 / 5164 Reviews
    84%Guests
    Recommend
    3.9Service Quality
    4.0Amenities
    3.8Food & Drinks
    4.2Location
    4.0Cleanliness
    4.0Value For Money
    Verified Guest 3 / 52018, 17 Jul
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    Verified Guest 5 / 52018, 16 Jul
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    Verified Guest 3 / 52018, 14 Jul
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    Verified Guest 2 / 52018, 9 Jul

    Wifi won’t work even after complaining. Restaurant staff forgets to pick the plates even after calling them multiple times.

    Did you find this review helpful?Yes ()
    The Maureen KolkataManager replied in 5 days

    This is very unfortunate that after a nice small span of stay, due to lack of active & prompt service your comfortable stay got disturbed with unexpected activities of hotel service which was not up to the level. The issue has been taken into a serious act by the management which should have been done priorly. I sincerely apologies for the same. Kindly keep my humble request & give us another opportunity to serve you in an authentic way.

    Verified Guest 3 / 52018, 7 Jul

    3⃣

    Did you find this review helpful?Yes ()
    The Maureen KolkataManager replied in 6 hours

    Thank You so much for staying with us. We are looking forward to enhance our service quality to meet your satisfactory level.

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