The Orion Premium Suites

disappointing experience at the orion premium suites (unit of strengthening india private limited)i recently stayed at the orion premium suites and unfortunately had a very unsatisfactory experience. from the condition of the rooms to the service and overall value for money, it fell well below expectations.1. room condition: the room i was assigned was in poor condition. the furniture appeared worn out and outdated, with visible stains on the upholstery. the cleanliness was also lacking, with dust and dirt in areas that should have been cleaned. the bathroom had issues such as a leaky faucet, and the towels provided were not fresh or up to standard.2. non-professional behavior: the staff exhibited a lack of professionalism during my stay. when i raised concerns regarding the room condition, the response was either dismissive or delayed. there was no real effort to address my concerns, and i was left feeling ignored and unimportant as a guest.3. service: service was slow and unresponsive. i had to follow up multiple times to get even basic requests attended to, such as extra towels or room cleaning. the overall lack of urgency and customer care was disappointing.4. breakfast: the breakfast was another major letdown. the options were limited and lacked variety. additionally, the food was of subpar quality—cold, bland, and not fresh. i had expected a much better spread considering the price i paid.5. staff: while some staff members were courteous, most appeared untrained and seemed uninterested in providing a positive experience for guests. this gave the impression of poor management and a lack of investment in staff training.6. value for money: the overall experience did not justify the price paid. with the condition of the room, the poor service, and the lackluster amenities, it felt like i was paying a premium price for substandard accommodation.7. location: except location nothing is great for this property as my experience.in conclusion, i would not recommend the orion premium suites to anyone looking for a comfortable and enjoyable stay. the hotel needs significant improvements in terms of room maintenance, staff training, service quality, and overall guest experience. it was definitely not worth the money spent, and i regret choosing this place for my stay.

Had an amazing stay at this premium apartment. The room was very clean and had all the necessities. I stayed here for 1 days, the area is superb, very near from the airport, 1 Km from the linking road and in one of Mumbai’s wealthy locations, SantaCruz East. The environment is very familiar, Lovely room and bathroom/shower! There is also a small kitchen with coffee, tea, a kettle, microwave, etc. that we enjoyed using. The staff is very humble and helpful as well. The receptionists were charming and helpful, I had many great conversations with them, and they made me feel welcomed and at home with ease. When I come back to Mumbai this will definitely be my go to place for stay

I recently had the pleasure of staying here and I must say, it exceeded all my expectations! The room was immaculately clean, spacious, and beautifully decorated. The bed was incredibly comfortable, and the linens were crisp and fresh. The staff were warm, welcoming, and went above and beyond to ensure my stay was comfortable and enjoyable. I checked in 1hr before still they didn't asked me to pay extra. staff was very helpful and friendly The location was perfect Will I stay here again? Absolutely! Whenever I'll plan a Mumbai trip surely I'll choose to stay here

Pathetic experience. Small rooms, no proper ac, lots of bedbugs, smelly cushions. Left the place within less than an hour of checking in. Checked into another hotel. Very bad experience never recommended to anyone.