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Hotel

The Pearl Grand

niranjanpur, opposite sabzi mandi, saharanpur road Dehradun India 248001
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2018, 22 Jan
atThe Pearl Grand
90%Guest recommend this hotel
Pankaj NigamVery much pathatic , compose jet was not working- called many times to take dinner order no one bothered to take.Deliveing wrong order into different ..Read All Reviews
₹ 3600
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    56Rooms
    • AC/Heater
    • Ironing Service
    • Extra Mattress (On Request)
    • wi fi
    • Conference Hall
    • 24 hour security
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    4.2 / 5243 Reviews
    90%Guests
    Recommend
    4.3Service Quality
    4.2Amenities
    4.4Food & Drinks
    4.2Location
    4.4Cleanliness
    4.3Value For Money
    Verified Guest 5 / 52018, 18 Jan
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    Verified Guest 1 / 52018, 6 Jan

    Very much pathatic , compose jet was not working- called many times to take dinner order no one bothered to take.Deliveing wrong order into different room.Non professional approach.

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    Verified Guest 4 / 52017, 24 Dec

    Staff is quite courteous! Would specially appreciate Mr. Narendra for his level of motivation and enthusiasm, while performing his role.

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    Verified Guest 4 / 52017, 20 Dec

    hotel is very good value for money. feels good on first look. rooms are comfortable. Not very far from market.

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    Verified Guest 1 / 52017, 6 Dec

    the absolute worst facility and services. the water was barely warm, health faucet pipe broken, TV remote doesn't work, no buffet breakfast, kitchen staff abusing .... gaalis at full volume and all gu

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    The Pearl GrandManager replied in a day

    Dear Guest, We apologize for the series of unacceptable events that occurred during your recent stay with us. We checked all the issues that you've noted and took corrective action immediately on the same. We take pride in providing clean and affordable accommodations, and are committed to a high level of customer service. We hope that you will give us another chance to provide a more positive experience, and we thank you for bringing these issues to our attention. Best Regards, Saurabh Negi

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