The Hotel Ratan Royal INN

It all started with a lot of confusion. When we went to hotel for checkin at 12 pm , they denied the check in saying that the rooms will not be provided as the guests who are staying will be extending. My only question to them was dont you see your bookings before giving the commintent to the guests staying or they could have booked their rooms and would not have been able to book online. Then i talked to the goibibo customer care and they talked to hotel manager and after one hour they told they can provide us 4 rooms which were booked . God knows what happened in one hour that the 4 rooms were available. Finally, we were provided the rooms. Final verdict Considering datia a very small town , this is the only decent hotel with rooms well maintained. The only problem is front desk people are not all couteous. I would given 4 stars after all the hastle, if they would have been courteous.The only courteous person was Mr. Pankaj (Manager) . Thanks , Goibibo for resolving this issue.

Only the infrastructure is good. Room service **** literally they don’t deliver anything in time not even water. Moreover we got locked in room no. 112. AC was not working in 116 and 120. We checked out without having tea or breakfast since they didn’t even bothered to deliver. Least concerned employees are appointed. Management needs more service people and a good centre head who can genuinely sort out our issues. Will not visit here next time. “Naam bade Dershan chote”

बिल्कुल बेकार होटल है। बुक कर पछताया। कोई सर्विस नहीं है। मेरा पैसा भी बेकार गया। लिखा हुआ है कि रेलवे स्टेशन से बस स्टैंड से रिसीव किया जायेगा। 10 फोन किये। फिर बोला गया कि हमारी गाड़ी खराब हो गयी है। ऑटो कर आएं। किसी तरह पहुंचे। तो सर्विस ठीक नहीं। डीलक्स रूम के बरामदे में मिट्टी ही मिट्टी। कुछ भी ढंग का नहीं। 2 घण्टे रुक कर वापिस हुआ। * मेरी विनती है कि दतिया आने वाले कभी भी होटल रत्न रॉयल इन की बुकिंग न करें।

Over all vaste of money rediculus experience. I not recommended at all. No services at all. I no inter phone assurance. Not worth full... Become a traveller Its not sure to be on time and to be able to see and check everything due to tiredness....