The Regent

The property was okay, but not worth . The staff behaviour was very uptight. Upon my arrival, I wanted to add another guest. I showed them that I can add another guest for 207 rupees They kept arguing that "our policy for another guest is atleast 1k rupees". Upon lots of arguments they finally agreed. Upon my entrance, the AC and bathtub water didn't work by default. We wastee about an hour to get it fixed. Also there is no power backup on the propoerty. There were many power cuts in the area, and they didn't have any generator or power backup, although on the app it is mentioned that there is a power backup. I also asked for an extra hour for checkout, the recpetionist kept asking for 500 rupees if there were even a 15 mins delay. Overall it was a mixed experience. Some things were nice, but my basic requests were also refused.

It was a bad experience . When I arrived at the hotel, there was a lady and a young man at the reception. I asked the lady if any rooms were available, but she completely ignored me at first. After asking 2-3 times, she finally replied, "Yes sir, we have." The gentleman then gave me the key and told me my room number was 103. When I reached the room, I found the fridge wasn’t working. I tried calling reception, but the telephone wasn’t working either, which really shocked me. I somehow managed to talk to the receptionist, and he changed fridge. Later at around 8 PM, I tried to call in-room dining, but again, the phone didn’t work. I had to ask someone to send a staff member to take my order and check the phone. On top of that, about 50% of the food menu was unavailable. Overall, it was not a good experience for me.

Hotel was good. No major issues in room. but 2 issues i like to highlight, 1. if you stay 2 people still they only provide 1 water bottle/day, i stay many hotels even i am only solo other hotel will provide 2-3 bottle as per my uses. 2. after leaving room i informed them to clean my room but they always forgot for 2 days... in other hotel, they asked many times to me that can we clean your room and here management not interested in their duties. 3. (Personal opinion) Not having many varieties in breakfast. they not have fruits, juice, bread or else. they only have parathas and sbji, omlet and idly sambhar. in this price range they should provide competitive varieties in breakfast.

we booked a luxury suite and it was worth the experience. the whole suite justified it's price. i got it for 3800 which is value for money. they had a netflix subscription in there tv which was something new to me. i enjoyed that bit alot. the jacuzzi in the bathroom was also working and it was great to use. overall, the stay was good. they'd have to work on their food as it was not good at all, so, i'd say you can order it from somewhere else but the stay experience was up to the mark. i'd recommend the luxury suite to others.