The Regent

It was a bad experience . When I arrived at the hotel, there was a lady and a young man at the reception. I asked the lady if any rooms were available, but she completely ignored me at first. After asking 2-3 times, she finally replied, "Yes sir, we have." The gentleman then gave me the key and told me my room number was 103. When I reached the room, I found the fridge wasn’t working. I tried calling reception, but the telephone wasn’t working either, which really shocked me. I somehow managed to talk to the receptionist, and he changed fridge. Later at around 8 PM, I tried to call in-room dining, but again, the phone didn’t work. I had to ask someone to send a staff member to take my order and check the phone. On top of that, about 50% of the food menu was unavailable. Overall, it was not a good experience for me.

Hotel was good. No major issues in room. but 2 issues i like to highlight, 1. if you stay 2 people still they only provide 1 water bottle/day, i stay many hotels even i am only solo other hotel will provide 2-3 bottle as per my uses. 2. after leaving room i informed them to clean my room but they always forgot for 2 days... in other hotel, they asked many times to me that can we clean your room and here management not interested in their duties. 3. (Personal opinion) Not having many varieties in breakfast. they not have fruits, juice, bread or else. they only have parathas and sbji, omlet and idly sambhar. in this price range they should provide competitive varieties in breakfast.

we booked a luxury suite and it was worth the experience. the whole suite justified it's price. i got it for 3800 which is value for money. they had a netflix subscription in there tv which was something new to me. i enjoyed that bit alot. the jacuzzi in the bathroom was also working and it was great to use. overall, the stay was good. they'd have to work on their food as it was not good at all, so, i'd say you can order it from somewhere else but the stay experience was up to the mark. i'd recommend the luxury suite to others.

Room was good but the service was worst than you can expect. The female staff was soo arrogant. The check out was at 12:00pm and they asked us to leave the room by 11:30 am mentioning that room is booked for the next day. We asked for time as per the check out time they said to leavevv the hotel. Female staff was also rude to my friend. the female staff was unhelpful and seemed uninterested in resolving issues.