The Reserve, Gorumara

We checked in late in the evening. Hotel duly enquired about our check in time. On reaching, check in was quick. Rooms are not too big, but you get a personal balcony with the delux room which overlooks the restaurant & conference hall area. We spent a lot of time in the balcony, specially with the rain, it was a very pleasant experience. We faced issue with power cuts late night/early morning time on all days of our stay, but the management duly turned on the backup, without a fuss. Room service is exceptional. They provide 4 bottles 500ml each, everyday. We didn't need to buy water separately. Food was fresh. Taste is subjective, apart from the first day, food was delicious on the other days. They make good tea & coffee & provide very good quantity as well. Will request them to add Momos to their menu as an evening snack if possible. Bathroom is large & clean, with all the necessary toiletry items. Parking space available. Overall, we had a pleasant experience at The Reserve & will definitely recommend this place. Room service Staff Behaviour Food

This hotel is an amazing place to stay. The property is well managed and the interiors are well decorated. The rooms were smaller but all other aspects would make for it. Rooms are very clean and well maintained. The food was really good. Whatever food we tried was really amazing. The property also has rabbits and ducks , the kids will enjoy. Last but definitely not the least the staff from the manager to the housekeeping were amazing. Mr Sivaji helped us to plan our itinerary and coordinated our transport also. The team is really superb,special mention about Pavan, Chandan and Madan. The staff at restaurant were really polite and always appear with a smile for order. Hospitality redefined!! pros - Ambience, Staff Behaviour, Food cons - Location, Smaller Rooms So a classy and a warm place to stay!

The staff are very polite and courteous. Mr Shivaji the hotel manager was a great man. He was very helpful and friendly and took care of whatever we needed. The rooms and toilet were clean and tidy and the hotel itself is very beautiful. The food was also more or less affordable and was great. The place is best if you are travelling with your family. There are some rabbits and ducks in the lawn and a small pond for fishes. Indeed good for recreation. Though the hotel is a bit far from gorumara ticket counter ( about 10 mins ) still you may get a toto or cab and this place is till far the best hotel in lataguri. I recommend this hotel to everyone.

The Reserve, Gorumara is truly a classy property. It's interiors are nicely designed. It is well equipped with modern amenities. The food quality is nice. What is more, the chef actually makes recommendations! However, the best thing about the hotel is the behavior of its staff. This place should be a favorite for tourists who expect an experience above the ordinary.