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Hotel

Viceroy Hotel

17, gandhi road Darjeeling India 734101
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2017, 25 Nov
atViceroy Hotel
78%Guest recommend this hotel
Ankit SakhujaI booked 2 rooms at the hotel for ...14th April .... I reached the hotel one night prior and intimated the front office to give me nice rooms as I'm h..Read All Reviews
₹ 6994
    Sub Total1 room for 1 nightExcludes Taxes
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    40Rooms
    • Sun Deck
    • wi fi
    • Safe
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    Location

    3.8 / 523 Reviews
    78%Guests
    Recommend
    3.9Service Quality
    3.7Amenities
    3.7Food & Drinks
    4.1Location
    3.9Cleanliness
    3.6Value For Money
    Verified Guest 5 / 52017, 20 Jun
    Did you find this review helpful?Yes ()Viewed 92 times
    1 / 52017, 14 Apr

    I booked 2 rooms at the hotel for ...14th April .... I reached the hotel one night prior and intimated the front office to give me nice rooms as I'm here to celebrate my mom's bday. I paid .. in full

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    Did you find this review helpful?Yes ()Viewed 94 times
    Verified Guest 1 / 52017, 23 Mar

    I m not at all satisfy with viceroy rooms they are charging high near about *** their room according to .... There matters is so hard na and bed size is so small ki 2 adults and 1 child 2 year boy eve

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    Did you find this review helpful?Yes ()Viewed 994 times
    Viceroy HotelManager replied in an hour

    Dear Team, Very warm greetings from Viceroy, Darjeeling !!! Firstly they are booked on an Executive room and we had allocated room 307 & 308 which is on the 3rd floor having the mountain view. Later on room no.308 had some issues and we changed and upgraded the room to the premium category namely #305 as this was the only vacant on that particular floor. Also please be noted that room 307 is a highly demanded room and very much liked by all our guest who have stayed in this room. Later on the second room 307 also wanted the room to be changed to the higher category. We showed them our Attic Premium rooms and told them that the free upgardation is not possible as we have already upgraded 1 room on complimentary basis. Since they were not willing to pay any extra charges I myself went up to the guest and showed them room no.301 which is slightly bigger than 307 and after their liking it we shifted the guest to the new room.301. This was all done at around 18:00 hours. Now we have upgraded the room the Attic Premium at 19:30 hours after receiving the confirmation from GOIBIBO. Trust the above is in order. Kind regards Shahnawaz Ali Manager..

    Verified Guest 5 / 52017, 23 Mar
    Did you find this review helpful?Yes ()Viewed 986 times
    Viceroy HotelManager replied in 8 hours

    Dear Guest, We great full to serve you

    Verified Guest 2 / 52016, 18 Nov
    Did you find this review helpful?Yes ()Viewed 999 times

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