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The Sonnet

block: dd, plot no: 8, sector 1, salt lake, kolkata 700064, india Kolkata India 700064
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Hotelier Photos78 Photos
  • Reception2
  • Lobby
  • Restaurant
  • Reception
  • Bar
Travellers Photos42+ Photos
  • Corridors
  • Room/TV
  • Room/TV
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2018, 22 Mar
atThe Sonnet
82%Guest recommend this hotel
Ashok KandoiExcellent hotel with the familiar staff excellent brake fast overall a nice place for stay in kolkata..Read All Reviews
₹ 5610
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    • Electronic / Magnetic Keys
    • Banquet Facilities
    • Air-condition
    • Multi Lingual Staff
    • wi fi
    • Multi Cuisine Restaurant
    • Local Tour / Travel Desk
    • In Room Safe
    • Bar / Lounge
    • Front Desk
    • Luggage Storage
    • Smoke Detector
    • hot / cold water
    • 24 Hour Front Desk
    • 24 hr security
    • Dry Cleaning
    • Room Service (24 Hours)
    • Security at All Hotel Entrances
    • Lobby
    • Health Club / Gym Facility Available
    • Food and Beverage
    • Free Wifi
    • Payment by Credit Card accepted
    • Restaurant
    • Laundry Service (Payable)
    • Lift / Elevator
    • Doctor on Call
    • CCTV
    • Parking Facilities Available
    • First-Aid Kit at Front Desk
    • Coffee/tea making facilities
    • Public Restrooms
    • Porter Services Available
    • Daily housekeeping
    • Money Exchange Facility
    • Medical Assistance Available
    • Free WiFi
    • Currency Exchange
    • Work Desk Lamp
    • sightseeing (Payable)
    • Business Center
    • Fire Safety
    • Fire Exit Signs
    • Free Internet Access
    • Doorman
    • Coffee Shop / Cafe
    • Laundry Service Available
    • Power Backup
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    4.3 / 578 Reviews
    4.3Service Quality
    4.1Food & Drinks
    4.3Value For Money
    Verified Guest 5 / 52018, 11 Feb
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 19 Dec

    The hotel cancelled the booking without any explanation and put me in another hotel where I had to wait for 45 mins for a room. Pathetic hotel, this Sonnet.. Stay away..

    Did you find this review helpful?Yes ()
    The SonnetManager replied in 2 hours

    Dear Mr. Gupta, Namashkar ! Thank you for taking out time to put in your honest comments. It is very sad to know that we could not meet up your convenience level, wherein the hotel had tried its level best to accomplish the same. I regret to inform you that due to a unforeseeable situation at our hotel - The Sonnet Kolkata, we had to relocate you to one of the best 5 star deluxe properties of the International hospitality standard in the city, which furnishes the excellent level of service to guarantee a pleasant stay, providing a complimentary airport pick-up. I once gain apologize for the inconvenience you have experienced, we shall look forward to welcome you back at The Sonnet very soon and my team shall go that extra mile to extend the Sonnet hospitality.

    Verified Guest 4 / 52017, 17 Dec

    More Option in food items. currently limited to same Juices and Breakfast items repeated

    Did you find this review helpful?Yes ()
    The SonnetManager replied in 2 days

    Dear Mr. Panicker, Namashkar! The Sonnet Family takes this opportunity to thank you for taking out time to share your experience on this platform & happy to know that your expectations were met during your recent stay with us. It is our constant endeavour to deliver the personalized best in Hospitality standards & services and we firmly stand committed to our goal....creating a true "Home away from home". "Atithi Devo Bhaba" is our age old culture and we stand firmly committed to it.... striving to impart best of services, hospitality standards & benchmarks, thereby creating a Symphony in Harmony. We are glad that you loved your stay at The Sonnet, and special mention about our services & efforts to make your stay a comfortable one elates us, we shall definitely live up to your expectations at all times. I look forward to welcome you back during your next visit to the city .... soon in the near future, and my team shall ensure the sonnet benchmarks, those you would love to recall & share with your friends and family. Assuring you of our best efforts to deliver "Poetry in Service". Thanks & Regards,

    Verified Guest 4 / 52017, 5 Dec
    Did you find this review helpful?Yes ()
    Verified Guest 5 / 52017, 4 Dec
    Did you find this review helpful?Yes ()

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