Hotel Tom Jerry

Disappointing Stay - Poor Maintenance and Service I recently had the misfortune of staying at this hotel with my family for 2 days. Unfortunately, our experience was by several issues. The room's cleanliness was subpar, with a torn bedsheet being the first red flag. The bathroom's roof was damaged, and the kitchen next door was filthy. To make matters worse, the room's door was in a poor state of repair. But what was even more frustrating was the hotel staff's refusal to honor the guaranteed early check-in and late check-out policy . Despite having a clear assurance of a 2-hour flexibility, we were asked to vacate the room and leave our luggage outside before the stipulated time. Overall, our stay was disappointing, and I would not recommend this hotel to anyone. The management needs to focus on improving the cleanliness, maintenance, and customer service.

When entered, there was a bad smell. Everything looked so poor the reception, the sofa, and the people around were staring badly. I asked them to show me my room, and it was the worst room have ever stayed in. I had intended to be there for six hours, and there was no lift; had to go up the stairs to the fourth floor. I called their staff three times to bring my luggage to the fourth floor before they finally brought it up. When saw my luggage, it looked like someone had checked it; it was in very bad condition. The entire room was very dirty and had a negative atmosphere. So, after 30 minutes, I checked out and booked another room. This experience was incredibly frustrating and made me feel nauseous. Do not visit this awful hotel; it is extremely poor."very poor don't go.

बाथरूम में एक घंटे फंसा रहा क्यों कि पानी ही नहीं आ रहा था। लास्ट मेरे साथी द्वारा बार बार रिक्वेस्ट करने पर दूसरे रूम से एक बाल्टी पानी दिया गया। तब मेरे साथी बाथरूम से निकल पाए। कमोड का फ्लैस काम नहीं कर रहा था।दो दिन के स्टे में न तो रूम चेंज किया गया ना ही फ्लैश को ठीक कराया गया। शाम को चाय ऑर्डर करने के 2 घंटे बाद यह बताया गया कि आज लड़का नहीं आया है। ac के वेंट का पानी बाथरूम में सर के ऊपर टपक रहा था।

Be careful onlinebooking in this hotel. We have booked luxury ac room, but they lifted us to another nearby lodge at midnight, where there was no ac, not even proper ventillation. The room was very small we 4 four members have not even have proper place to sleep. Wash room also not properly maintained. We didnot get hotwater to bath in the morning.