Treat Hotel Nashik City Center

Rooms service was very bad. Room access card was not working for 4-5 hrs and was waiting in relatives room till it got sorted. Had to ask for each & everything for room , right from face napkin , towel. Tv was not working , internet service was poor. Hardly any signal inside room. Hotel charges are premium and service is like budgeted hotel. Manager aniket was not bothered to reach out to us and sort the issues on priority basis. We wasted a our time fixing room issues. Only person who came and spoke to us was head of housekeeping ravindra and assured to fix the issues asap. Would like higher management to revert on this and i expect to get a refund of our amount for wasting our leisure time. he will get back to us in few hrs to resolve the issue and didnt show up before our check out. We had to wait in lobby for 15mins as he was having a morning team meet. Who makes a customer waits when manager is suppose to revert in few hrs.

The hotel is new hence nice and clean, food is also above average, but service is pathetic, there seems to be no concept of customer satisfaction at this hotel. We faced various issues with the room and its facilities, had to wait endlessly for things to be resolved. On complaining to the front desk we were assured that things will be looked into and they would get back. We did not hear from anyone till our checkout. No corrective action was taken, no resolutions provided. The management did not have the courtesy to respond back to our complaints and queries even after 24 hrs though they had asked for a couple of hours. It was a forgettable experience. I would not recommended this hotel to anyone.

"I recently had the pleasure of staying at Treat Hotel in Nashik, and it was an exceptional experience from start to finish. The hotel's warm and welcoming ambiance, coupled with its impeccable service, made my stay truly memorable. The room was spacious, comfortable, and elegantly designed, providing a perfect retreat after a long day of exploring the beautiful city. The staff went above and beyond to ensure that every aspect of my stay was perfect, from check-in to check-out. Overall, my stay at Treat Hotel was nothing short of perfect. I would highly recommend this hotel to anyone looking for a luxurious and memorable stay in Nashik. I can't wait to visit again!"

it's was awesome experience stay in treat hotel, nashik.the rooms are super deluxe and it's feel relaxed.there staff also very polite and supportive.i just feel like i was in abroad while saw rooftop bar,dj music and swimming pool. i have enjoyed lot.i will visit again