Welcomhotel by ITC Hotels, Shimla

great location with stunning views the staff was courteous, and the buffet offered a wide variety of options. however, our stay did not meet the expectations we had from a welcom property. the rooms open directly onto an internal service road within the hotel premises, which compromises privacy. whenever we tried to access the balcony or open the curtains, there was almost always someone standing on that road right outside the balcony. additionally, this road is used for guest car parking, so you frequently see vehicles parked just outside your room. the washrooms lack exhaust fans, making them difficult to use immediately after someone else. their play zone has 2 areas - one is paid and is excellently maintained, the other one (with soft slides) is free, but looks shabby at first sight. not properly cleaned plus attendant is never there to look after kids. on top of that, the approach road from the main road to the hotel is in very poor condition, making access quite unpleasant. overall, it was a decent stay but certainly didn't meet expectations.

I recently stayed at this hotel and I can confidently say that it was a delightful experience. The first thing that caught my attention was the warm and friendly welcome I received from the staff. They were all incredibly hospitable and made me feel right at home. The breakfast served at the hotel was truly exceptional. There was a wide range of options and everything tasted fresh and delicious. The buffet was regularly stocked and the staff were attentive to ensure that everything was just as it should be. The rooms were clean and comfortable and provided a great place to rest after a long day of exploring. I appreciated the thoughtful amenities that were provided, such as complimentary toiletries. Overall, I highly recommend this hotel. The breakfast alone would be worth the stay, but when you add in the welcoming staff and comfortable rooms, it really is a wonderful place to spend your time. I would definitely stay here again when I next visit the area.

We stayed at Welcome Hotel Mashobra for 3 days. It's was an amazing experience. The reception, stay, the view and the food all were exceptional. The hotel was clean, quiet, comfortable. The room had an amazing valley view. The food was amazing. The chefs have to be commended along with everyone at the restaurant . Everything tasted great and they even customized it at request. They have a game room with a PS4, VR and some board games. They also have a soft play area for toddlers. Thanks to Miss Keshwari , guest relations for making our trip really memorable.

Lovely n Lively Location amid Green Mountains with fantastic View of Valleys and Pine Trees. Hospitality was also best with New Infrastructure as Property is just 3-4 years old. If you want to enjoy nature and want to relax then this is best property around Shimla. Mall Road was also 30 Minutes Drive though we preferred to hire Cab which was easily organized by Hotel. Overall Great Family time with Good Food.