White House Residency

Hotel was easy to locate and the room was ok. Average in neatness, decor and service. Booked the room on CP basis but the restaurant section in charge said that the food to the guests staying there was limited and he gave us a bill for the breakfast we had. A small amount from the bill was offered as a discount to comply with the CP basis booking. Also, as a first time experience in my three decade's travel history, the receptionist of White House Residency asked to pay for the guest toiletries kit which was also offered in the booking slip as complimentary. The hotel management has the right to charge for both but they should not offer it as complementary in booking sites. As a business traveller, my experience was not good.

I’d have given a zero rating if I could. The pics are deceiving and the rooms are very untidy and too small. The tap water was muddy and we could smell smoke everywhere making it very obvious that the rooms were not cleaned properly after the previous occupiers left. We vacated immediately after check in and had to move to a different place. Waste of money and time. A totally unfit place for families with young children.

The external appearance is great, but the rooms and services are pretty average. The blanket provided was not great. I had to ask for additional bedsheets. Towel looked like it had been used beyond date. They need to do a better job with the necessities. Also, it's super noisy as it is located beside highway, so it was not ok, at least for me. The staff is good and polite. The restaurant food is great.

The stay as well as the food proved to be excellent and the location on the highway was very much suitable while traveling on a long journey. The staff was also very helpful.