Bus types indicate the type of bus it is. For example, the standard bus types are Volvo AC buses, AC buses, Non AC buses, Mercedes buses, Non Mercedes buses, Seater buses, Sleeper buses, etc. Depending on the green icons highlighted under the bus type, you would know if the bus is a Volvo or Non Volvo, AC or non AC and Seater or Sleeper. There could be multiple combinations possible like if both the AC and Sleeper icons are green then the bus is an AC Sleeper bus. If only the AC icon is green the bus is an AC seater bus. Some buses now offer both Seater and Sleeper options as well as both AC and non AC sections within the same bus.

Fares vary between AC and non AC seats/berths as well as sleeper or seater options. AC seats/berths are usually more expensive than non AC options. Sleeper berths are usually more expensive than seater options.

When choosing your seat or sleeper berth on the seat map, please give attention to the type of seat or sleeper berth you are booking, especially in buses which provide both the options.

Boarding points are locations within the city from where you can board your bus. In large cities like Bangalore, Delhi, etc. there may be more than one boarding point for the same bus. You can choose the boarding point most convenient to you and board the bus from there.

Goibibo.com does not operate any of the buses. We are merely a platform to facilitate bus ticket bookings. The buses are operated by various bus tour operators with whom we have an alliance.

The price varies as per the seat type. Some buses have both seats as well as sleeper berths in the same bus, and some buses also have both AC and non AC sections. As an approximate guide, seater seats are priced less than sleeper berths and non AC section is priced less than the AC section. For example, an AC sleeper berth will have a higher fare than a non AC sleeper berth in the same bus. Similarly, a sleeper berth will have a higher fare than a seater in the same bus.

There will be no charges for children below 2 years of age. They will not be given a seat and will have to travel on an adult's lap/seat. For children over 2 years of age, a full ticket will need to be purchased.

It depends entirely on the seat availability with the bus. To check how many seats can be booked in any bus, you will have to individually "view" the blueprint of each bus from the bus search result page to see which bus has the required number of vacant seats. However, please note that if you delay your payment after having selected your seats, the seats can be booked by another individual in the meanwhile and will no longer be available for you. As seats are subject to availability, so please ensure that you immediately make the payment after having shortlisted and finalized your bus and seat.

Yes, that's possible. You can refine your search result in the bus search page.

Yes you can book a return bus ticket with Goibibo

Sometimes bus services are not available on some routes. This may be due to multiple reasons. It could be because of high demand on a particular route resulting in the availability running out, leaving no seats to book or because of temporary withdrawal of bus services by the bus operator, etc. We suggest that you leave your email address with us in such cases. We would take a note of your request and strive to make the bus services available as soon as possible.

Another possible reason can be if you have refined your search to be too narrow and the system is not able to find the exact match for your search query. In such a case, please keep a broad search range and try again.

After entering your to and from city in the search box, Goibibo will display list of buses plying for that route on the given date. You can click on the "View" button and a bus blueprint will be showcased to you. Please select your preferred seats and boarding point and then click on "continue".

After you have selected your seat and boarding point, you will be redirected to the bus search result page. Your selected bus will be highlighted with the "Book" button. Click on "book" to proceed for payment.

Promotional code is the unique discount code through which you can get your bus fare reduced. All you need to do is simply enter the promotional code in the field given on the payment page and click on the "calculate discount" button. Depending upon your code and its validity, your bus fare will be automatically adjusted.

You can look into our offer section on www.goibibo.com/offers to check for any currently running offers and discounts on bus booking.

There could be multiple reasons as to why a booking may fail. If you take too long to make your payment, the seats you selected may no longer be available. In such cases it is advisable to select some other seats and try again. There might also be momentary communication issues at the bus operator end. However, such issues are rare and making a new booking should help in most cases.

The departure time shown along with the search results is the time at which the bus will depart from the first boarding point. Departure times from subsequent boarding points will be after this time. The exact departure time from a boarding point will be mentioned along with the boarding point name, when you choose your boarding point.

Usually a seat is represented by a square cell while a sleeper berth is rectangular in shape (bigger than a seat cell). The blueprint of the bus which gets displayed on clicking the "View" button will also be carrying details about what seat type it is.

Upon entering the starting and destination city, you can select the travel date for today or tomorrow, depending upon when you want to travel. If any seats will be available with any of the buses, the result will get displayed. However, if no buses are available then the system will display the message as "no records found". In such a case you will have to select a later date of travel to check for bus availability and then make the booking.

Yes, you can choose your on seats. After short-listing your bus for travel, click on the "view" button and you will be shown a blueprint of the bus with seat options available and a choice for boarding point. Select your seat as per your preference and proceed by clicking the "continue" button. Your seats will be confirmed only when you have completed the transaction and made the payment.

• Log onto www.goibibo.com
• Click on 'Cancel/Reschedule' button at the top
• Enter your Booking ID / PNR and submit
• Select "cancel online for express refunds"
• A confirmation of cancellation will be sent via SMS and e-mail to the user.
• The User can cancel either his/her entire booking or partial booking.
• Partial cancellation (Cancellation of One Segment) or segment change is not permitted for Discounted Return Fares.

To cancel the tickets offline, call the customer care numbers 0124-6280407 / 0124-4404207 between 9 AM to 9 PM, 7 days a week. Cancellation of tickets within 24 hours of the flights:

The User will have to contact the nearest airline office (of the concerned airline) to get his/her reservation cancelled. Goibibo is in no way responsible to ensure that the ticket shall be cancelled and the sole liability to confirm the same with the airline shall lie with the User.

After choosing your seats and clicking the 'Book' button, you will be shown a summary of your booking details. You would now need to:

• Fill the payment form with the required details.
• Accept the Rules & Regulations for this booking, Goibibo Privacy Policy and Goibibo User Agreement.
• After providing these details, please choose the payment option by which you wish to pay for your booking and then proceed to pay.
• After successful payment, we will confirm your booking. Once your booking is confirmed, we will mail your e-ticket to the email address provided by you. You can also print your e-ticket after the payment from the site itself. Additionally, you can choose to download a PDF copy of the e-ticket and print it later or email the e-ticket to another email address (different than the one provided, since an e-ticket copy is already mailed to it by default).

We're really sorry for the inconvenience. Please don't worry. We'll call you within four hours and complete this booking offline. We suggest you do not try booking again as you may end up getting charged twice. If you want, you can call us at 0124-6280407 and 0124-4404207 and we'll help you fix this immediately