Amenities at Grand Ion Delemen Hotel

POPULAR AMENITIES
    Air ConditioningSanitizers installedBanquet hallBusiness ServicesView More

Guest Reviews & Rating for Grand Ion Delemen Hotel

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4/5

0 Ratings

0 Reviews

What our guests say?

  • awesome location (8)
  • courteous front desk (6)
  • worth breakfast buffet (5)
  • good stay (4)
  • + 6 more
(Stayed 12 Aug, 2019)

22 Reviews Written

5/5
beautiful location, clean and big room... smooth and quick check in. polite staff. good breakfast spread. note.. hotel has free shuttle from front lobby of first world hotel and Starbucks. it is little confusing to reach there so look for signs
RA
(Stayed 26 Jan, 2020)

6 Reviews Written

1/5
Good room and view. Location is good. Extremely poor hospitality . They dont know how to handle rush. If u will ask for coffee refill they will ask you number of sachets so that they dont send you more by chance. Moreover they couldnt send the refill for 20 mins. Its not a good brand hotel and it clearly shows on the staff behaviour. Reception guy maybe his name is Arzi is extremely rude and unprofessional. Had it been some westin or sheraton things would have been different. I booked this hote ...more

General Manager replied in 16 days

Dear Mr/Ms Abhishek Khanna and Mr/Ms Rashi Agarwal, Thank you for your feedback. My sincere apologies for the negative ...more

SB
(Stayed 1 Jul, 2019)

5 Reviews Written

5/5
Excellent view, great food and frndly staff. Also transportation facility is good
MD
(Stayed 22 Feb, 2020)

41 Reviews Written

5/5
good hotel
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DP
(Stayed 17 Sep, 2019)

1 Review Written

1/5
One of the worst hotels one could ever stay! worst shuttle service. people hanging phones on customers. dont waste your money on this hotel
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Hotel Policies
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Location of Grand Ion Delemen Hotel

The property has a location score of4.4/5

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Others
  • First World Cafe
    850m

    Restaurant

  • Curry in a Hurry
    850m

    Restaurant

  • Genting SkyWorlds
    3.8km

  • About Grand Ion Delemen Hotel

    Overview
    Grand Ion Delemen Hotel is a great choice for travellers looking for a 5 star hotel in Genting Highlands. It is located in Central Area.This Hotel stands out as one of the highly recommended hotel in Genting Highlands and is recommended by 93% of our guests. Hotel is rated 4.4 out of 5, which is considered as very good.

    From all the 5 Star hotels in Genting Highlands, Grand Ion Delemen Hotel is very much popular among the tourists. A smooth check-in/check-out process, flexible policies and friendly management garner great customer satisfaction for this property. The Hotel has standard Check-In time as 02:00 PM and Check-Out time as 12:00 PM.

    What our guests think
    Nice location, good service quality, good food, good stay and great food are some highly appreciated and talked about aspects of the Grand Ion Delemen Hotel . With an overall rating of 4.4 out of 5 (59 Ratings), the property is rated very good by 57% of the guests, 25% have rated it good, 10% have rated it average and 8% have rated it as bad. Also, we recommend that guests must go through traveller reviews and ratings posted by fellow travellers on the Goibibo platform to ensure that Grand Ion Delemen Hotel is best suited for them. For more detailed information about this hotel, you can check the Questions & Answers section as well on Goibibo. There you can find the answers of the questions asked by some of our users about this property.

    You can find numerous hotels in Genting Highlands under different categories and Grand Ion Delemen Hotel is one the best hotel under its category.
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    Read Popular Review of Grand Ion Delemen Hotel , Genting highlands

    • Amit Chopra
      5/5

      Beautiful experience we were there for 2 nights drove from kula lumpur , the rooms in the appartment we got was really nice . We booked room for 2 adults n 2 kids 8 and 6 yr both of them just freaked out as we got 2 bhk appartment with kitchen on 23rd floor over looking valley with 2 balconies . Amazing experience , swimming pool was indoor and heated -too good. Although breakfast hall was huge and nice breakfast was ordinary for Asians Indian , it was more focuses for chinese guest I believe. But over all experience was very good and personally one must have his car to go to this hotel as depending on shuttle of hotel could be tiresome as shuttle moves every 1 hour and u need to wait 5-10 every time for all guest to come who booked

    • Shashi Agrawal
      5/5

      Great courtesy! Breathtaking view from hotel room A feeling of being amongst clouds The view and scenery all around is a reward Itself Smiling behaviour and prompt service by hotel staff Had special Complimentary arrangements done for us on the occasion of 25th anniversary, Stumptous breakfast and a swim in the infinity pool was memorable It was heart touching! Wanted to stay one more day!! One advice to travellers Please inquire the proper way to reach Grand Ion Delemen Hotel After reaching at the top through cable car You have to go down to the basement via escalator to take the free to shuttle bus service to reach Grand Ion Delemen Hotel You can go in the cable car with your luggage

    • Sandeep Gupta
      5/5

      ..Grand Ion Delemen Hotel was really spacious. There is air con and the air con can be serve as a heater as well. We do enjoy the heated swimming pool very much as well. It was really a pleasant stay for us. Shuttle van is provided to go to genting first world starbucks. The road to Grand Ion Delemen Hotel is well lighted with spot light thus driving at night back from genting is quite manageable. There are some activities however we did not explore the activities provided. The staff are friendly, car parks are plenty and is free as well. We will definitely choose grand ion deleman again when visit genting.

    • Hardik Vachhani
      5/5

      They are on top of the hill so view is awesome and you don't need to pay anything extra for view unlike first world hotels. secondly they are at other side of the hill so they have they own shuttle service for in-house guest but I feel it's better as you don't have to deal with 100s of people the moment you get out. drawbacks,,,I would say they are quite new and two other towers are still under construction and they are still under staff which you will feel at every moment. but trust ne other hotels in genting has even worst staff so they are still better.

    • Ricky Chandra
      4/5

      Brand new construction and still going on. Will surely be one of the best option in future. Front desk is very courteous. Five star facilities. Rooms have excellent views of the mountains. Indoor heated swimming pool is fascinating. Breakfast buffet is definitely worth trying. Only minus point is it is a bit far from the main attraction is. the Sky Mall and casino though Grand Ion Delemen Hotel has free shuttle service.... every 3 hours on week days and every hour in weekends.

    • Piyush Gupta
      4/5

      Awesome location away from crowded genting resorts. With so many travellers definately little delay in service is expected but well managed by staff. It would be great if Indian food can be added in menu. However, its not only this hotel, indian food options are limited throughout Genting. Construction is going on... guess they are expanding but no problem or whatsoever from construction. Overall good stay.

    • Mahesh Lad
      5/5

      beautiful location, clean and big room... smooth and quick check in. polite staff. good breakfast spread. note.. hotel has free shuttle from front lobby of first world hotel and Starbucks. it is little confusing to reach there so look for signs

    • Neeraj Kandoi
      5/5

      Very beautiful and scenic hotel. Very big area. It also has a supermarket where you can get no. of options for food. It's Malaysia highest point hotel approx. 6000 ft above sea level.

    • Chhote Lal Saini
      5/5

      Very good hotel and best part was my friend GM provided complimentary breakfast and dinner in Grand Ion Delemen Hotel . Overall it was fantastic stay.

    • Vinay Khandelwal
      5/5

      Nice hotel , good hospitality and value for money ,location is awesome ,property is new and services are beyond expectations and breakfast is grand

    • Amit Mudgill
      4/5

      Location was OK and good thing was hotel has provided cab facility. Staff and Services were good. They had variety in both veg and non-veg.

    • JITESH khandelwal
      5/5

      Nice hotel no complaint best locatation cleaness and best ever no issues no problem Nice one and goibibo nest choice

    • Anurag Kalra
      5/5

      Good location. Staff was co-operative. Indian food was very good. We had good experience regarding the services.

    • SANJEET BEHERA
      5/5

      Excellent view, great food and frndly staff. Also transportation facility is good

    • Piyush Dutta
      4/5

      Breathtaking view from the room balcony right in the midst of the clouds..

    • Raj Sachdeva
      5/5

      We had great time..Grand Ion Delemen Hotel staff is extremely helpful ..

    • Gobinda Chandra Basu
      5/5

      Overall it is a very enjoyable place where u will stay ad enjoy

    • rahul kataria
      5/5

      Best location. Breakfast was good and Everything was best.

    • KUMAR NATESAN
      4/5

      Grand Lon hotel venting Highlands

    • AMIRTHALINGAM SUNDARAMPILLAI
      5/5

      Extraordinary Experience,