Hotel

Hotel Apple Paradise

left bank of beas river nagger road,aleo Manali India 175131
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2017, 24 Aug
atHotel Apple Paradise
76%Guest recommend this hotel
Kushal DesaiWorst hotel ever a pair of my clothes got stolen. Its one of the worst hotel stay I have ever had. The room had no A.C. and fan in the room was on so..Read All Reviews
₹ 2399
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
11:00Check Out
42Rooms
  • Free local calls
  • Shared Lounge
  • Free WiFi
  • ceiling fan
  • Voicemail
  • Reception

Location

3.9 / 5215 Reviews
76%Guests
Recommend
4.0Service Quality
3.9Amenities
4.3Food & Drinks
3.8Location
4.2Cleanliness
4.0Value For Money
Verified Guest 1 / 52017, 20 Aug

Worst hotel ever a pair of my clothes got stolen. Its one of the worst hotel stay I have ever had. The room had no A.C. and fan in the room was on sofa and not on bed and when asked to change the roo

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Hotel Apple ParadiseManager replied in 2 days

Dear Guest, Greetings From Hotel Apple Paradise**** Manali First of all, I would like to thank you for staying with us and for taking the time to write a review.Let me take this opportunity to offer my sincere apologies for not living up to your expectations. The feedback we receive from our valued guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.Sir you booked two royale suite rooms for 6 adults ,due to no availability we upgrade one of your room to maharaja suite without ant cost ,Sir there is drawing room in maharaja suite and you require both maharaja suite at same cost which is not possible ,Sir fan is in drawing room and manali is a hill station and AC in not required in Manali. Sir please provide us another chance to serve you in future we provide you complimentary breakfast and dinner to check our food quality,Sir only complimentary mineral water bottle riffled only once in a day and we inquire in our laundry there will not find any your cloths you are six persons one of them give all cloths to laundry.SIR APPLE PARADISE IS KNOWN FOR ITS BEST SERVICES AND HE HAVE THOUSANDS OF HAPPY CLIENTS IN PAST 5YRS WHO HAVE ENDORSED IT. appreciate the feedback we receive and welcome any opportunity to improve. Once again I thank you for bringing this to my notice.

Verified Guest 4 / 52017, 15 Aug
Did you find this review helpful?Yes ()Viewed 94 times
Verified Guest 1 / 52017, 14 Aug

Really had a bad experience breakfast was very poor they dont know how to entertain their guests they dont even provide butter in breakfast room service is very bad

Did you find this review helpful?Yes ()Viewed 96 times
Hotel Apple ParadiseManager replied in 18 minutes

Dear Sameer Ji, Greetings From Hotel Apple Paradise**** Manali First of all, I would like to thank you for staying with us and for taking the time to write a review.Let me take this opportunity to offer my sincere apologies for not living up to your expectations. The feedback we receive from our valued guests enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.Sir please provide us another chance to serve you in future we provide you complimentary breakfast and dinner to check our food quilty ,SIR APPLE PARADISE IS KNOWN FOR ITS BEST SERVICES AND HE HAVE THOUSANDS OF HAPPY CLIENTS IN PAST 5YRS WHO HAVE ENDORSED IT. appreciate the feedback we receive and welcome any opportunity to improve. Once again I thank you for bringing this to my notice.

Verified Guest 4 / 52017, 30 Jul
Did you find this review helpful?Yes ()Viewed 9 times
Verified Guest 3 / 52017, 25 Jul

OK Hotel..Royal Suite was quite good with a double bed and 2 dormitory style bedding..Location is ~2 Kms from Mall Road and requires auto hiring as the road is full of traffic and potholes making it c

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Did you find this review helpful?Yes ()Viewed 84 times
Hotel Apple ParadiseManager replied in 8 hours

Dear Sandeep , Thank you for posting your feedback. It is an absolute pleasure to learn that Apple Paradise Manali are your preferred choice for accommodation during your travel.Thanks for liking our rooms,food and services, Your kind and positive review is much appreciated by the entire team at the hotel and we look forward to more opportunities to have you with us and try to improve our services. With Warm Regards,

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