Aralia - A Business Hotel, Andheri MIDC, Mumbai

The worst business hotel. Booked executive room for two. According to details shared before booking. The guest get welcome drink and a fruit basket in the room every day till the guest stay. Room equipped shaving mirror and hair dryer. (Non was there or provided) Two days stay. Check-in took 45 minutes. Day 1 - room wasn't ready. Once checked in the TV was damaged. Took additional 30 minutes to allot another room. At last checked in into another room. Got freshen up and went out. At night when returned to the room. The room was filled with water. Due to some problem in AC. GOD KNOW. Again changed the room. In the third room again. When went to take shower the water was not coming from shower. When asked they sent Maintanace person to fix. That consumed another hour. I have not written a descriptive story as i just wanted to highlight the problems and on top the manager was rude. Worst experience. Im 5'11" and i think the bed was 5 feet

The hotel is very big of 16-17 floor but the rooms are very sub-standard. The floor tiles are sticky and even if a single drop of water is there the foot sticks to floor for the whole day over that there was a water leakage from AC and Bathroom jet spray. The restaurant facility is worse, first the items are very costly and the quantity is very low. The food delivery was late, it took around 1.5 hrs for them to deliver the food. You should be very careful with food bills and how much they are charging. They charge any amount for any item not according to the menu. Even they said that the menu is old. Hence be careful with your bills.

but compared to hotel rates in Mumbai, it was a reasonable rate and a very decent stay. In-Room dining was also quick! Rooms were spacious enough to feel comfortable! Bathroom was tidy! Staff I will give 7.5 rating on 10! Location is a little offbit, I mean not on main road, inside some old shady lane but the hotel Infra can compensate it. Rooms views are not good (I stayed on 8th Floor) and you may face a little extra waiting in confirmation of your ola/uber ride.

room was quite good no complains regarding rooms but the staff was horrible not at all co operative in anything room service too was very bad. like even they denied us for 15 mins early checkin too tht too very badly n they were having room free they asked us to pay extra for that too and while talking with us also they were very rude specially a lady which is receptionist over there he doesnt have any manner at all to stay in hospitality industry.