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Hotel

Hotel Aura

18 s.n.banerjee road opposite new market police station, janbazar crossing Kolkata India 700013
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2017, 19 Oct
atHotel Aura
66%Guest recommend this hotel
Yasmin JagmagIt felt like home away from home. Staff is very courteous..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    11:00Check Out
    17Rooms
    • Baggage Room
    • Air-condition
    • Boutique
    • Extra Mattress (On Request)
    • Laundry Service (At a charge)
    • Porter Services Available
    • wi fi
    • Multi Cuisine Restaurant
    • Charging points
    • Welcome Drink on Arrival (Non-Alcoholic)
    • Open Air Restaurant / Dining
    • Concierge
    • Front Desk
    • Welcome Drinks
    • Rooftop Access
    • Ironing Service
    • Intercom
    • Newspapers In Lobby
    • Breakfast Service
    • 24 hr security
    • Extra Bed (On Request)
    • CCTV
    • Room Service (24 Hours)
    • Parking (Complimentary)
    • Bus Train Air Ticketing
    • Free Wifi
    • Restaurant
    • Lift / Elevator
    • Doctor on Call
    • ATM / Banking
    • Breakfast Buffet
    • Daily Housekeeping (Deprecared)
    • Airport Transfer Available / Surcharge
    • Food Facility
    • Technology helpdesk
    • Internet / Fax (Reception area only)
    • Room Service
    • Daily Housekeeping
    • Ticket Service
    • Bellboy service
    • 24 hour reception
    • 24 hours power back-up
    • AC/Heater
    • Parking Facilities Available
    • Laundry Service Available
    • Free WiFi
    • Internet Access
    • Kitchen available (home cook food on request)
    • 24 hour security
    • Television
    • Terrace
    • Wifi 2 devices per room-reception area only
    • Public Restrooms
    • Free Internet Access
    • Free WiFi Internet(Lobby)
    • 24 Hour Front Desk
    • Umbrellas
    • Power Backup
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    Location

    3.4 / 521 Reviews
    66%Guests
    Recommend
    3.5Service Quality
    3.6Amenities
    3.7Food & Drinks
    3.8Location
    4.0Cleanliness
    3.5Value For Money
    Verified Guest 1 / 52017, 16 Oct

    they didn't provided the GST bill at the same time forced to pay certain amount during check out at early morning 5:30 am, very unprofessional receptionist cum manager. never experienced such a worst

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    Did you find this review helpful?Yes ()
    Verified Guest 4 / 52017, 4 Oct

    It felt like home away from home. Staff is very courteous

    Did you find this review helpful?Yes ()
    Hotel AuraManager replied in a day

    Thank you ma'am for your valuable reply. We hope we will get chance again to serve you with positive possible gesture .

    Verified Guest 4 / 52017, 28 Sep

    The hotel is very good and comfortable too, but I recommend them to arrange air conditioning at UTC CAFE.

    Did you find this review helpful?Yes ()
    Hotel AuraManager replied in 20 hours

    we will try....

    Verified Guest 1 / 52017, 22 Sep

    Provided room was worst quality.....

    Did you find this review helpful?Yes ()
    Hotel AuraManager replied in 13 days

    Sorry for the inconvenience... We are really sorry for your this kind of experience though we hope you will come again & you will give us a chance by your side to serve you as possible we can do.

    Verified Guest 1 / 52017, 20 Sep

    For a 2 people room, had to ask about the room amenities. Toothbrush kit, shower / bathroom kits, slippers. But, they supplied only a pair

    Did you find this review helpful?Yes ()Viewed 48 times
    Hotel AuraManager replied in 2 days

    They requested for one pair they ignore the second person amenities.

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