Auradoon, Dehradun - By Leisure Hotels

I stayed at Auradoon Leisure Hotels, Dehradun for 5 nights with breakfast and dinner included. While the property looks nice, the actual guest experience was disappointing and far from 4-star standards.✅ Only breakfast was served as buffet — dinner was sent to the room from a fixed menu due to “low occupancy,” which was never communicated during booking or check-in. When I asked, Mr. Ankur Aggarwal (AVP - Sales & Ops) argued that no hotels give buffet dinners in such cases — which is factually incorrect based on my travel experiences.❌ Room cleaning was poor — visible dust was not cleaned even after I specifically asked for vacuum cleaning. I had to complain to the manager to get it done properly.❌ The Terrace Jacuzzi was not mentioned as chargeable anywhere on the booking . Only when I asked them to open it for my daughter, I was told it’s on a chargeable basis. This is misleading, and such facilities should be clearly stated in advance.❌ The way guest concerns were handled, especially by senior staff, was very unprofessional and argumentative. I expected courtesy and clarity, but got neither.Not recommended unless the hotel seriously upgrades its transparency, cleanliness, and guest handling.not very good

We would highly recommend this Hotel. We stayed there for 3 nights (me, spouse and kid) and were very happy with the property, service, food and staff. I would like to highlight the personal attention we received from Ayush (Asst. Manager). He ensured that we had a comfortable stay, he listened to all our requests and made sure they were fulfilled. During the stay, my wife had accidentally slipped outside the hotel and had severe pain and sprained her leg. Ayush and his staff rushed to help us and provided immediate first aid. During rest of the days they took special efforts to make us comfortable as my wife could not walk without wheelchair . I would like to name Ms. N Priyanka at Front Desk, she personally applied bandage on the sprained ankle. I would also like to name Shreyas for his polite behaviour and quick service. Asif, (chef) had prepared really sumptuous dishes. Special thanks to Ayush, Kamlesh & Sonu (housekeeping) for decorating our room for our wedding anniversary. Asim (singer) sang beautifully on our special dinner at their roof-top restaurant which offers great views. Thanks to all the staff for making our stay memorable.

The eyecatching beautiful hilly landscape setting of AURADOON together with warm welcome by Ayush and his team energised us. Our stay was very comfortable with excellent restaurant and housekeeping services. The location and ready availability of taxi services (including OLA and Rapido) allowed quick access to Mussoorie and places worth visiting in and around Dehradun. Ayush was a gem with insights and trip logistics, making our stay very comfortable. We loved the healthy tasty breakfast served by the chefs at the excellent restaurant. AURADOON also houses the Tattva Wellness Spa for a rejuvenating experience. Restaurant, house keeping and nearby location of cafes and food outlets.

It was a fantastic stay overall—perfect location with easy access to everything we needed. The rooms were clean, comfortable, and well-equipped, making our stay very relaxing. One of the highlights was the breakfast spread, which was diverse, delicious, and thoughtfully prepared. A special thanks to Mr. Ayush for his outstanding hospitality. He was extremely cooperative and kind enough to upgrade us to a suite room upon request, which truly enhanced our experience. His warm and professional approach made us feel very welcome—he is truly the face of great hospitality at the property.