Hotel Bharatpur Palace

Initially I booked this hotel for 18th (check in)to 20th(checkout) Aug'18. Due to some personal reason I had requested to change the dates to 25th to 27th of Aug'18. As the booking was non refundable,...the hotel owner changed the date at the hotel end. The hotel phone no is also not available for 24/7. I faced lot of issue when trying to contact at 5.30 AM. When I checked in at the hotel on 25th Aug'18, One lady at the reception allotted us room no 8. The room was very poor in quality. When we express our dissatisfaction on room quality .. she started shouting on us. we have already uploaded the photos. She was telling us the room on the lake side (as per the pics shown during booking) doesn't have any attached bathroom and the room we had booked include one attached bathroom. Later she was discussing this matter with some foreigner (I believe they are other guests) stating that ' I booked the room for Rs 500 (Actually paid Rs ...)'. This is not at all acceptable. When I expressed my dissatisfaction on this she told me 'idiot'...

If you want a proper hotel this may not be the place for you but if you need a place right near Pushkar lake and close to the fair, close to the Brahma temple and run by a helpful couple with a homestay/airbnb kind of feel you will get it here. In house facilities and food are good (may seem overpriced, though). Landline is not there so you can take the number of the owner and he is very prompt to respond. We had a good experience.

i don't like the room at all and staff was also not supported. they just want money from the customer. bathroom was separated from the room and when ask to chnge my romm they are charging me more 400 rs to give me a joint bathroom room.

The manager and staff were very rude, they charged us extra saying gst will be added. Bed was not comfortable no blankets were provided. When asked for service people were shouting and asked us to leave at night. Worst experience.