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Hotel

City Plaza Resort

pahalgam Near Hotel Hamdard Resort laripora pahalgam Pahalgam India 192126
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2018, 23 Sep
atCity Plaza Resort
Sanjay KumarI think booking city plaza resort at phalgam was one of my worst experiences. I had never imagined that hotel will be maintained in such a horrible m..Read All Reviews
₹ 1680
    Sub Total1 room for 1 nightExcludes Taxes
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      SK Sanjay Kumar
      1 /5

      I think booking city plaza resort at phalgam was one of my worst experiences. I had never imagined that hotel will be maintained in such a horrible manner. I had to waste nearly 2

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      Manager replied in 5 months

      Dear Guest, Thank for writing to us and we are really sorry for the inconvenience caused to u

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      Sanjay Kumar2015, 12 May
      atCity Plaza Resort

      I think booking city plaza resort at phalgam was one of my worst experiences. I had never imagined that hotel will be maintained in such a horrible manner. I had to waste nearly 2 hours to find out its location. I tried to contact nearly dozen of pahalgam inhabitants about its location.but none could give me details of its location.then I contacted its srinagar office whose tel no was mentioned in hotel reservation voucher. The lady at srinagar branch hedlped me to reach the hotel .After reaching the hotet we were put into a 8ft*8ft size room with no water supply in bathroom. Bathroom was of size4ft*3ft. No buckets no mug in bathroom. The hotel even does not have a reception counter. The dining hall was looking in a big mess. We were there for 15 min.but no staff turned up to attend us. Seeing the horrible condition prevailing at the hotel my wife started crying and I was left with no choice except leaving for some other hotel. I made a call from pahalgam on tel no.0194-2500771and asked the lady at counter to come to phalgam and look the way hotel has been maintained.I also informed her regarding my leaving her hotel and asked her to refund my booking amount. I would request goibibo not to keep such hotels in their booking sites as it will only bring ill repute to them. On 6.5.2015 I also tried to contact you people on the Delhi hot line number provided to me (through phone booth )as my pre paid mob was not working there. But could not. I request you to look into the matter with all seriousness& get my refund at the earliest possible.I once again request you not to keep such hotels in ur booking list which have no infrastructure &have very little care for amenities of tourist . By simply putting the word RESORT in their hotel name they are cheating innocent tourist.

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