Clarks Inn Express, KRS Road, Mysore

Property is in the outskirts of mysuru. So it's very challenging to find cabs or autos. No ola or rapido & only Uber works under intercity category. So the drivers will first not turn up & in case someone turns up they will ask double of what Uber estimates. It costs approximately INR 500 to commute from hotel to Mysuru junction. No restaurant room service available. Only breakfast available but very limited menu. Apart from breakfast time, restaurant doesn't function. You will have to depend on swiggy or Zomato for food in case you plan to eat in your room. You will find very few guests there maybe because of the location & they simply turn off all the lights in the corridor which doesn't give a good professional image about the hotel management. They may be doing this to save on electricity but when you are running a hotel property that you are claiming to be close to 3 star category, you have to make sure all these are in place.

Was offered a room with broken window!Booked a room, paid in advance and imagine my surprise when the reception staff says " we are fully booked" . A few minutes later, they find a room, thanks the gods. We go to our room and find mosquitoes! and then discover a whole glass panel is missing!We complain assuming the reception doesn't know about it but they request to "adjust" and further says they are doing a favour as we are travelling with a child. At this point I said this is UNACCEPTABLE and considering my options. The staff, then miraculously find another room, and move us there. The condition of bed and linen leave a lot to be desired.Overall, the property is modern, location is OK but there aren't any vegetarian options close by. The on premise restaurant was not operational. The staff and management is atrocious (throw in a couple of primary school kids playing reception) .

Stay was good even received call since we didn't check in till evening but horrible breakfast and other amenities .. many items were not available in breakfast and had to request multiple time to bring the item and also toaster was broken, my parents even found hair in one of the dish and if i was there with them i would have reported right away but they informed me later at that time it doesn't matter. I booked because of the brand name Clarks inn but it didn't feel like the same hospitality what you get in clarks inn. Lift was having issue as well stuck two times. You need to improve alot and i think it is express hotel that is why you gave your brand to some hotel which may not maintain the same level of standard what clarks inn maintain. Lot of scope of improvement. Campus was big

We stayed as a couple in this hotel in October. 1. AC was not working in any of the rooms. All the guests were complaining but they never listened.2. AC in the dining area was not working and they have kept water coolers which indicates that AC's never work in this property! Happy to tell you that they didn't offer a desert cooler for my Room !3. Food menu in the breakfast was limited to Idli, dosa(precooked and cold), occasional vada (served few at some time), Coffee upon request, cold sambhar, untoasted bread etc.4. Hotel staff was uncooperative and was not ready to listen and uncourteous, even at breakfast I asked for some butter and the staff told me bluntly that its a self service.5. A total disaster for the name of Clarks groupI do not suggest any one to stay in this hotel