Collection O Gold Star

Warning for Customers:This is latest true review of hotel, read it before booking this hotel so that you can save your time and booking money. Few highlights of Hotel.1. Unprofessional staff.2. Less staff.3. Tv unit not working(reason describe below ).4. Deny the booking of room which shown and demand for extra money for booking same classic2x room.5. No safety in the room because there is no any twitch away (door chitkani) inside the room. Room can esaily accessible from outside key.6. Shower broken, no proper arrangement of even a bucket and mug in the washroom, on-call it provided.7. Don't waste your time and booking amount because they will deny the same quality room that you have booked.8. Not safe for children, wires come out from wall and mattress size is not same as bed dimensions, chances to fell down of children's from bed.9. AC have their fixed settings, it will trip after some time even if it's not at their room temperature.10. At night facing disturbance because our room is at first floor and water put on our AC from above floors AC and it seems like heavy rainfall outside whole night.I am a Traveller and I visited so many hotels but this one is my worst experience in my life. There is no professional things in that hotel.Always read reviews on google because I was coming from Shimla and i want to stay for one night and directly I booked this hotel without any read a review.Review that you seen 5 star for this hotel is fake. They ask your mobile for code and give itself 5 ratings from your phone account. I have booked so many hotels never send any code while you checkout. And reception man ask me for that code and want to give ratings.Reception man directly denies that shows wrong images in the booking. I have booked classic2x by see the pics. But when I visited he shows us third class room. After that, he shows another room which is almost classic2x, and said its cost is higher than you booked and give us extra money if you want this room.Then I have paid extra directly at hotel which i have already booked.Same things happened with another customer that give payment.This is their fraud to take more money from customers because they know we have already paid.And he also said you can call customer care, that is in owner hands to deny you give any room if you have already paid also.Tv unit is not running and he said we linked the wires at night of tv because Match chal rha hae and logo ki gathering hote hae and satta lagate hae woh fr.What is this stupid reason?Jab check-in krte hae to kya unko pata nhe hota kitne members room main aa rhe hae.He said also if you check-in after 6 pm then your booking will be rejected.Unprofessional staff: I have called in the morning to the hotel before check-in that please check my booking and he asked my name then he said he will call me after few mins. And there was not any call from that hotel staff.Lift is not working.He give the reason that due to covid it has out of service. At same day i have come from Shimla and lift was working there and they don't give these silly reasons for that.This hotel have their own reasons.After so many things he supposed that we will go again in that third-class hotel.At last don't book this hotel and go for another hotel who have good review on google. And always check customer's pics. Customer's images give you the proper view of that original room status. There are good hotels nearby at same cost.

This is my worst experience staying in this Hotel. My breakfast was included in stay but Hotel staff denied as said by them they do not serve complimentary meal but yes can be served if i choose to pay for that. The rooms were stinking. I upgraded my room from deluxe to premium by paying extra but that is too very hopeless. Hotel staff delibrtely charged more from us by initially showing their worst rooms which anyways are not matching which we selected and than the rooms which we opted telling us that this is their premium segment and we have to pay more for that. Washroom was in very bad condition. I never suggest any body staying in this Hotel.

kabhi bevkoof banate hain hotel ka kuch b acha nhi hai khaas kar safai k mamle mein bekar hai ye hotel main suggest karunga is hotel ko kabhi na book karvaein aur haan bill jarur check karein ye aapko normal paani denge aur bill mein add kar denge k mineral water diya tha plz don't book this hotel

Hotelier charged 580/- extra for 2 days saying that Classic is bunker beds, I will get seperate room only when I pay the extra amount Also no blanket, when asked about the same he said from corona we are not giving, if you want we can give but it is not washed