Coorg Maharaja Resorts and Spa

This hotel is not a value for money. Services were below average. As we are paying for the room we would be expecting a better facility within, but unfortunately there was nothing. Even though they are mentioning a lot of amenities they are just providing only towels, soap and shampoo and that too after requesting for few times. Facilities like swimming pool and kids play area were so far away from the room we didn’t even thought of visiting. Cleanliness and hygiene of the rooms were unacceptable as the beds were full of sand and the room had a lot of mosquitoes. The room didn’t had an intercom facility for contacting the reception so every time we need something we need to go all the way to the reception. Television provided is just like a monument as the wifi facility was not connected and the management didn’t mention anything about the availability of wifi. The channel subscription for television was expired.

The stay at Coorg Maharaja Resorts And Spa came as a shocker. While the property exterior looks neat and spacious, what's inside the room was a disappointing. The dirty rooms didn't offer any toiletries ( no soap, shampoo, tissue/ toilet paper). When we contacted reception, we were told that they can provide soap on a chargeable basis. The faucet in the washroom was leaking. The phone in the room was just for show.And all this was part of the "Superior" room we'd booked. The taste and quality of food at the property was below average. In short booking this property for a stay in Bylakuppe, was a really bad decision.

The check-in timing for the hotel was 1pm but we reached by 4pm. So, the management had ample of time to make the arrangements of the room. Once we reached the room we found that the bedsheets were not changed the ac remote was not working and the TV didn't had a recharge. I called up to the reception and then asked them to make all arrangements. The hotel has not even provided basic things like kettle for making tea coffee glass to have water no sleepers was available. I paid Rs 4300 for the room and found not worth it. But I should appreciate the food was good whatever we ordered.

Horrible resort and staff. Swimming pool is the only good thing here. WiFi does not work, because they dont remember the password!!! Leaking taps, no digital tv subscription. When you call reception they greet you like "what is the problem now?"