Hotel Crown Inn Surajkund Near Greenfield

**Terrible Experience at Hotel Crown Inn – false Advertising & Poor Service**I recently stayed at Hotel Crown Inn on 16th January 2025 as a single occupant, and I have to say, it was an awful experience from start to finish. I had booked a "deluxe" room, but upon check-in, I was told the room I was given wasn’t actually a deluxe one because, according to the staff, all rooms were occupied due to a nearby wedding. It felt like a complete bait-and-switch.The room itself was disappointing. The door was broken, and when I asked about it, I was given the nonsensical response that "don’t worry, we have CCTV." That’s not exactly the peace of mind I was hoping for when staying at a hotel. The TV in the room wasn’t working either, with the explanation that "there’s an electricity issue, so no TVs are working in any room." I’ve never heard of an entire hotel having an electricity issue that affects every TV.The water situation was another letdown. They offered RO water instead of a bottle of mineral water, and when I asked about the latter, I was told I’d have to *order* it. For a hotel that claims to be “premium,” this is absolutely unacceptable.The images on the booking portal are completely misleading and do not reflect the true state of the rooms or the facilities in my opinion, it doesn’t even come close to meeting basic expectations.Overall, I regret booking this place. It’s not worth the money, and the false frustrating. I would not recommend Hotel Crown Inn to anyone.Highlight Points:No drinking water providedNo Towel GivenNo Supply of Hot Water in Extreme Cold EnvironmentNo TV is workingBedsheets are not cleanRoom door is broken and no support to change the roomNo drinking water providedNo Towel GivenNo Supply of Hot Water in Extreme Cold EnvironmentNo TV is workingBedsheets are not cleanRoom door is broken and no support to change the room

I had very bad experience in this hotel..dont get any service which they committed in the booking, they have inly one type of rooms and there is no water at night, in breakfast they dont give complementary water..poor rooms service and even door locks need to be repaired.. no market near by and hotel is in the village opposite to the multi-storey apartment, and there management wont even bother if you complain about anything..

Great place food quality is as always great visited the place many many times and find it always the most cost effective with no compromise with the quality. Mostly I had visited the place for dinners but this time had gone with friends for a Lunch so may be for that reason got some service issues so gave service 3 * but overall highly recommend place to hangout with family and friends 👍👍👍👍

This is very nice place to plan your event... and there food quality and taste really too good ... just i celebrated here my daughter's 1st bday... and i am totally satisfied from there arrangement and there staff's attitude and especially food .....