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Hotel Rockland (Panchsheel Enclave)

C-30, Panchsheel Enclave,Near Chirag Dili Flyover Delhi India 110017
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2018, 17 Oct
atHotel Rockland (Panchsheel Enclave)
85%Guest recommend this hotel
Shishir Srivastavamixed experience...food is good especially breakfast with varieties. housekeeping is nowhere align with hospitality. no toiletries, no water glasses,..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    12:00Check In
    12:00Check Out
    20Rooms
    • Banquet Facilities
    • Ironing Service
    • Safe
    • 24 hour security
    • wi fi
    • Reception
    • Conference Hall
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    SS Shishir Srivastava
    3 /5

    mixed experience...food is good especially breakfast with varieties. housekeeping is nowhere align with hospitality. no toiletries, no water glasses, no handtowels etc.. overall s

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    Manager replied in 4 hours

    Dear Sir. Greetings from “Rockland Hotels New Delhi” Thank you for taking out your time and giving us your valuable feedback. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. So your feedback is very important to us. We've also put up your concern infront of our management & housekeeping department for improvements and would like to assure you for betterment. We are sure that our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Regards.

    AS Abhitesh Shukla
    4 /5

    Small property, high budget in aspect of price.

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    Manager replied in 19 hours

    Dear Sir. Greetings from “Rockland Hotels New Delhi” Thank you for giving us your valuable review and recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

    AP Abhishek Pradhan
    1 /5

    Pathetic hotel. I had booked a room for a friend of mine who reached late night to attend my wedding. The hotel said they did not have my booking at 12 AM in the night.

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    Manager replied in 4 days

    Dear Sir. Greetings from "Rockland Hotels New Delhi" Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We sincerely regret for the inconvenience faced by you during your stay with us. We have taken up the matter. At Rockland, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence and it is our hope that you will give us a chance to turn your experience around. It would be such a pleasure to personally welcome you back. Sincerely

    SA Sabir Ahamed
    4 /5

    Yes this hotel is good but not in good location.

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    Manager replied in 2 days

    Dear Sir. Greetings from “Rockland Hotels New Delhi” Thank you for giving us your valuable review and recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

    NA Nikesh Agrawal
    5 /5
    Did you find this review helpful? Like(0)

    Manager replied in 14 days

    Dear Sir. Greetings from “Rockland Hotels New Delhi” Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay It is our earnest objective to ensure that our guests take home memorable experience each time they stay with us. Looking forward to seeing you again soon.

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    Shishir Srivastava2018, 30 Sep
    atHotel Rockland Panchsheel Enclave

    mixed experience...food is good especially breakfast with varieties. housekeeping is nowhere align with hospitality. no toiletries, no water glasses, no handtowels etc.. overall satisfied with window facing rooms.

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