FabHotel Crystal Inn - Nr. Suvarndeep Chowk

Under construction property. Two Bangladeshi men kept as helpers. One with a scarred faced and very arrogant shows red eye to customers. No TV channels, upon asking arrogant scar face bangladeshi says TV only for watching youtube, upon complaining arrogant bangladeshi shouts, go complain to customer care. No mineral water provided, upon asking arrogant Bangladeshi again says go complain to customer care. Upon showing the ameneties list, arrogant bangaldeshi speks to his owner and then returns with a locally purchased bottle of water showing avengeful red eye. Toileteries only one small bar of medimix provided. Bangladeshi says no shampoo no nothing. upon asking why only one bar bangaldeshi arrogantly says only one bar. upon saying one bar for bathing and the same bar for washing? bangaldeshi says i willl give more "Shabaan" which in in that language means soap or saabun. Checked out the nexxt morning and still waiting for refunds. very very very very poor.

First of all this is not a hotel this is a lodge used just by couples. Its no where mentioned that its a lodge but as soon as you reach you can read it there. Our booking included breakfast and for which were only asked to choose to between idli, dosa and vada. Which we received in a polythene with paper plates. No cutlery no proper food, nothing just sheer disappointment. How can you expect someone to eat water sambar with cutlery and that too in a paper plate. They dont even water to their guests. When we asked for a fresh towel, we were told that we already got it yesterday and we won't get it now. Pathetic place and pathetic experience.

Very Worst property and it's under construction. Nothing is there. No safety at all. Staff is very rude and not taking care of customers. Directly asking cancel your booking in midnight and get refund from Fabhotel customer care. How we can trust for this kind of people's when you are staying with your family. This property owner is allowing some illegal couples to stay in reserved room Even though you have booking confirmation. They will say we have asked to our customers to vacate room for you if you are going to check in if you have proper booking done already.

cleanliness not done no drinking water bottle provided the hotel is extremely dirty and poorly managed.the hotel seriously needs to evaluate options for improving general cleanliness.had one of the worst experience in my life.rooms are worst quality. room was dust central, dust had settled everywhere and under the bed was filthy with dirt and dust looked like it had been forgotten about by the cleaner. please provide voucher