Hotel Golden Sky

The Good: 1. Location- Located within walking distance of Lucknow Junction & Lucknow Charbagh Station. The Bad: Staff- 1. The frontline staf are apathetic, ill trained, condescending & on occasion plain rude. Most of them do not deserve to be in service sector; the ones manning the reception, the ones managing the staff etc. Choose if must, though there are far better options out there. THE STAFF...!!! The frontline staff are apathetic, ill trained, condescending & on occasion plain rude. Most of them do not deserve to be in service sector; the ones manning the reception, the ones managing the staff etc. Choose if must, though there are far better options out there.

PLEASE DON'T GO WITH FAMILY. During my stay at golden sky, following issues I faced 1.No window in bathroom .washroom window was connected with other room's washrooms. I complaint but was not resolved. 2. Very Dirty walls. 3.dirty linen which was changed after complaint. I continuously requested manager to change room but neither he changed room nor he repaired that common passage between two rooms. I had to check out a day before my planned checkout(2feb), ie on 1st fab. It was horrible to stay with family over there

Overall good hotel, nearby to railway station, clean rooms etc... Only one bad experience with stay was hotel that manager/staff were not cooperative specially the receptionist who charged Rs. 500/- from my colleague who wanted to use toilet to get fresh. It was a disappointment from the hotel...

The hotel was good for one night stay. They don't have restaurant in the hotel. For complimentary breakfast one has to order in the room or else can sit in the dining area. The manager was not clear on the complimentary breakfast menu and have asked to pay for some of the items.