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Hotel

GSK Hotel

162-a, l b s marg, opp gol building bus stop kurla west, mumbai, maharashtra Mumbai India 400070
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2017, 23 Oct
atGSK Hotel
77%Guest recommend this hotel
Santokh Singhgood hotel good staff good all and all are really good really good..Read All Reviews
₹ 2000
    Sub Total1 room for 1 nightExcludes Taxes
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    10:00Check In
    11:00Check Out
    18Rooms
    • Photocopying
    • ceiling fan
    • AC/Heater
    • Ironing Service
    • Safe
    • Extra Mattress (On Request)
    • wi fi
    • Parking (Complimentary)
    • Reception
    • Extra Bed (On Request)
    • 24 hour security
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    3.3 / 566 Reviews
    77%Guests
    Recommend
    3.3Service Quality
    3.3Amenities
    3.9Food & Drinks
    3.4Location
    3.9Cleanliness
    3.4Value For Money
    Verified Guest 5 / 52017, 21 Oct

    good hotel good staff good all and all are really good really good

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    Verified Guest 3 / 52017, 10 Oct
    Did you find this review helpful?Yes ()
    Verified Guest 1 / 52017, 9 Oct

    Services are much much below expectations. Pest control requires.

    Did you find this review helpful?Yes ()
    Gsk HotelManager replied in 2 days

    Hello Ananda, Due to recent heavy rains, there were seasonal pests, now we have taken your feedback and have done pest control too. Could you tell us what exactly in service we could improve? Thanks for the review.

    Verified Guest 1 / 52017, 8 Oct

    GSK failed on the following points, cleanliness, location, value for money and amenities. Their rooms are very tiny and of no use. Service is Quick and staff is polite but that really doesn’t help muc

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    Did you find this review helpful?Yes ()
    Gsk HotelManager replied in 2 hours

    Dear Ms Jakhar, Thank you for your review. We apologize for your unpleasant experience. We have put forward your suggestions to our housekeeping department and they shall work on it immediately. Please do not get disheartened by this experience and give us a chance to serve you again on your next visit to Mumbai.

    Verified Guest 4 / 52017, 24 Sep

    Hotel is Good require some extra house keeping work in room but staff is very cooperative specially I thanks to Mr. Sunil & Mr. Netra for his customer satisfaction and his customer management.

    Did you find this review helpful?Yes ()
    Gsk HotelManager replied in 38 minutes

    Dear Mr Singh, Thank you for your positive review. It is a big motivation for us. Our staff is well trained to take care of our customers for optimum customer satisfaction. Please allow us to serve you again on your next visit to Mumbai.

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