Kasauli Pebbles

Our experience at Kasauli Pebbles was mixed. Check-in took much longer than expected as the receptionist couldn’t locate our prepaid booking. To make things worse, despite providing all necessary documents, my friend was still asked for a photo, which made us feel uncomfortable—although the staff member remained polite throughout. The room itself was beautiful with a scenic view, but the balcony was covered in bird droppings, which we had to request to be cleaned. We opted for a package that included breakfast, but the options were very limited. Surprisingly, while tea was included, we were told coffee would cost extra. The property does offer Wi-Fi, but the connection was unreliable and didn’t work properly during our stay. Overall, the location and room were nice, but the service and amenities need improvement for a better guest experience.

awesome hotel polite and respectful staff good location must visit