Hotel Maharaja

The rooms were clean with reasonable space. Linen was good.We were three, the extra mattress was of cheap quality. The pillow covers were not fresh.The bathrooms were ok. but lacked accessories. No tea / coffee tray in the room.Definitely not a 3 star, max a 2 star hotel. During checkin the reception guy keeps talking on phone, then discusses petty issues with other staff and keeps you waiting.Breakfast absolutely sub satandard,stale pohas and bread butter, I had categorically requested bread toast butter. still bread butter was served. After escalation they served toast butter. No other choice. The service and breakfast is typically what is offered by 1000 - 1200 type hotels around the bus stand.Simple practices like covering the food while carrying it from kitchen to room are not observed. If you cannot offer good food the hotel should allow guest to order with Swiggy- Zomato. This reminds me of a saying in Marathi ,"Aai jevu ghalat nahi, baap bhik magu det nahi".it means, mother does not serve food, father does not allow to beg on the street.We had lunch immediately after checkin, the dishes, plates and bowls were not cleared till the next day till we checked out.Basically there is no management. if you call the reception, no reply, when I walk downstairs, three guys were chatting at the reception.During check out, The receptionist was modest to tender an apology with reference to Breakfast.

About the property everything is great. Booked the Gold room which is spacious with balcony(Balcony is not that big but okay). They also have the platinum option which is even bigger than the gold one. The only thing which i didn't liked was the restaurant service i had to keep calling again and again for the order and they kept calling 5 mins. If i skip this everything was good.

The experience with the hotel is not good especially the bathroom tap was broken and the toilet flush wasn't working properly.complaint lodge to the manager and plumber visit the room around one Hours plumber try to fix the same but not able to fix the bathroom flush. The food quality is also not good and unhigenic. we have ordered the noodles but it is not cooked properly.

Rooms were small.Staff behaviour was good.But our room doesnt have key and everytime we go out we need to ask their help to open the room.Also water tap in our other room was broken.And water availability was not upto the mark.Only staff behaviour were great.