Marina by Stay Pattern - Drang Waterfall

Zero Stars. Very unpleasant stay. Won't Recommend Anyone to stay there with family and friends. The caretaker lives in Srinagar, the manager and waiter behaves pathetically like they don't like to give any hospitality to their paid travelers. We paid them Rupees, for 1 night stay for 2 rooms at their Hotel near Tangmarg, Drang Valley, Gulmarg. But, since we had made bookings and the money is already paid in advance to them, so they don't bother for their valued customers. I wish that we could have moved to Srinagar the same day we had checked in their hotel. My family members fell sick due to their unhygienic food and unhygienic bed sheets and used towels. They didn't serve me complimentary breakfast. We had dinner there, food was unhygienic and the waiter had made lots of excuses regarding food and room services. The geyser was not working. The hotel is built near river with good outdoor valley view. But, the hospitality of the hotel is very poor. manager and waiter, who forced us to checkout on the next day morning without showing any respect to my family members. The manager and hotel waiter and staff had bullied with us with our Cab drivers Mr. Yasin bhat and Mr. Khalid at parking place on checkout. We asked them to even change our rooms but they have only lame excuses to tell. There were only 4 families staying there in total including my family at that time, they have vacant rooms available with them but the manager and waiter keep telling their excuses🙏The hotel is at the bank of river. You have to climb downstairs to reach the hotel. The hotel says it has generator for power backup, but the hotel staffs says they don't have lights till late evening. And they don't know how to start their own generators. This is the tip of iceberg of the excuses made by hotel staffs and manager. You feel alone in this lonely hotel as there is no nearby premises. If you are outsider travelers, you feel helpless after checking in this hotel. It is situated at drang valley away from main tangmarg town. There is no nearby public transportation and no nearby restaurants or dhabas or cafeterias. We really Feel sad and disappointed by hotel management staffs and manager. If you want to risk your life, then go ahead, and stay there at your own risks.

hotel is located in a very remote area, you would hardly even see a local need by post 6-7pm, so make sure to reach hotel on time..hotel is not easily accessible from main road, so if booking for specially abled people with wheelchair , then avoidhospitality wise, this is one of the best hotels, super co-operative staff, very well behaved and very helpful, food is good as well and rooms are good as well...but if you opt for extra bed, they just give a high mattress, which is quite hard and not very comfortable...otherwise the location, scenic beauty around and hisoitality is top notchhospitality wise -staff is just okay , well behaved, but service is just okayish our dinner was good ,and rooms are good as well...but if you opt for extra bed, they just give a high mattress, which is quite hard and not very comfortable...otherwise the location, scenic beauty around is top notch breakfast was a disaster, half baked paratha, poor tea , and most imp bread wasn't available (bread is a go to thing if you don't like other stuff)

The place was really nice with a very nice view and food was tasty, reasonably priced. Our stay was smooth, thanks to Mr muzaffar for making it comfortable and taking care of all the arrangements. PS: I've some some suggestions hoping the admin would work on it. 1. Please try to improve your toiletries, considering the price one pays for his stay, the quality should be a bit better. 2. Fix the wardrobe handle and maybe add some hangers into it. 3. Please try to keep tissues/ hand-dryer near the sink of the dining area. 4. Please fix the washroom faucet. I'm not sure of other rooms but the room (104) we were staying in had a bit faulty washroom faucet. Rest everything was perfect and we really enjoyed the stay. I hope the admin takes the suggestions/ minor issues positively and do the needful. Thanks hotel marina for making our stay cozy! I would definitely recommend this place. :)

5/5 for location. But incase of heavy snowfall you may not be able to easily reach the hotel. 5/5 for service. 2/5 for property: Due to light wooden structure of the hotel, even a small noise could be easily heard from the other room. In my friend's room, there was a rat which caused lot of problems for us. 3/5 for food: They use lot of oil in everything, not sure why. Dal makhani and kadhai paneer was not good and soup given was literally the knorr soup.