Mayfair World Cup Village

The hotel is a make shift hostel that Mayfair has attempted to call a hotel. There are multiple problems with this place, rooms are below average with ordinary interiors and furniture. Room service and housekeeping are non responsive and are untrained to manage any amount of guests.The worst is the resturant named scoop- u ask for anything , the server would say yes and disappear , u keep chasing for 15 mins and then they come back and say sorry we dont have it.. simple things like butterscotch icecream or even banana for the complimentary breakfast. The ala carte menu is priced and the food tastes like a hostel mess.I love Rourkela as I was born and raised there hence I made my trip better by looking for places to eat in the sector area but this hotel is never getting back on my list ever if I visit RKL again.And to top it all we were among the few other families that were there at the hotel so the occupancy was pretty limited and still the hotel could not manage .Food was bad, lacked basic stuff like ice cream/ banana/ variety in the menu.Bad pillows and matressaverage room furnitureOver priced foodNo pick up drop facility from airportHotel connected us for transport as its situated in one end of the city, the taxi guy charged us an unreasonable fare for 3 days leading to a bill of 18k just for transportation

It's a mixed experience, Interms of hospitality by staff is excellent as always, few things needs to be taken care. 1. Some insects are roaming around the Mama Mia restaurant floor , at morning you have to go for breakfast and will face the same . Little hygiene needed . 2. I have booked this hotel which is around 8 KM from my office only because of 2 specific reason - A. Gym B. Healthy Morning breakfast. As mentioned above about the morning breakfast,this is experience i have got. The next point is GYM , they are not mentioning that it's a public gym, outsiders are coming here and most people for making reels, to mention here is the reel artist is not going to leave the area until they make a perfect shot , horrible experience. There is no specific time for the hotel guests , I have politely asked them to pls give me 20 min to do my workout and they said simply it will take time , you please do other exercises. who is going to tell the reel artist that there is a very specific day for every workout. Suggestion to the Hotel is make a specific timing for your guest and mention it

Checked in with my wife and we found that bed matress was so hard that it could give us back pain So i urge to manager and requested to change my room. But in very disrespect manner he told me all rooms has same matress and i hv to adjust with d same Though hotel owner relative is my gud friend and mayfair is a big brand But I was shocked with the manager's behaviour which forced me to leave room within 20 mins of check-in Sometimes guest also seek for a gud behaviour instead of expensive decoration

The property is expansive and really pretty - ideal for a secluded destination wedding / party. It has a huge, neat and clean pool. The rooms are spacious enough and neat and clean. The staff is friendly and attentive and goes out of its way to help guests. One has a fair choice of food, with one main restaurant and a couple of other outlets. The best part is that the Airport is just across the road, though with limited connectivity. All in all, excellent value for money.