Mystique Mayong Eco Resort

1. Privacy and Security - The resort is under renovation with labours moving on their free will. The labours were using the guests balcony to move across. On being questioned even the security incharge was clueless. The front desk and the management were of little help and instead of looking into the matter acted ignorant and palmed off the responsibility. 2. Dining - The restaurant centralised AC was off and was requested to be switched on. To our surprise the staff said they had misplaced the remote and hence it can't be switched on. On persistence the remote was found and the centralised AC was switched on after 15 mins, by the time we had finished our dinner. 3. Food and Service - Morning buffet service was clearly understaffed and refills were time consuming. Instead of fresh juice, they served Real Fruit Juice diluted with water. The attitude of the staff speaks about their professionalism. 4. Swimming Pool - Not maintained and not cleaned at all. We could see mosquitoes breeding inside along with insects. The resort charges you for all facilities but the same is not provided to you. Not recommended if you are travelling with family and kids. The management is requested to look into the details.

property location is nice.very big.the premium suite we were staying was very spacious with all basic ammenites.the swimming pool,outdoor playing field,gym ,indoor games were all great.food quality can be improved. we ordered chicken drum stick in which we found the chicken not be fresh.must have been frozen for long.fish starter which was supposed to be fresh also tasted somehow frozen.the locker in our room was kept locked .we could not use it leading to inconvenience. message was sent to housekeeping staff which remained unanswered. at around 11.58 am,got a call from reception to check out by 12 as guest have come and are waiting for check in.i was surprised because check in only happens at 2 pm.being a gotribe 3 member,i was guranteed early check in and late check out.still,i just asked for an additional 30 minutes to check out.at that point, the reception person told me beyond 12,they will charge me more.i felt very disappointed hearing that.i also didn't get the rs 500 complimentery room credit .the reception people later told me they were not aware of such compliments and anything about gotribe 3 member.which was very confusing for me

Very nice place because no croud area no pollution every staff are good behaviour hotel mangement are nice so i like this place and this hotel...👯‍♂️ Yes i like

lovely awesome place to stay with family and friends. very good staff and food.very neat and clean hotel.