NatureVilas Sarovar Portico - Centrally Heated

sarovar portico is a big reliable name in the hotel industry and that was the main reason i booked it despite having several options but was really disappointed with the rooms and amenities. we booked three deluxe rooms. none of the rooms had a mini bar as mentioned in the room amenities, the height of the ceiling of the rooms was very low and whole night there was sound of water dripping above the roof. we requested the staff to change our room but they only upgraded one room. we couldn't sleep during the two nights stay. further early in the morning around 6 am there was no electricity. after waiting for half an hour i went to the reception to enquire about the same but to my surprise the manager of the hotel behaved as if he had no idea about the power cut and after several requests he asked the security guard to switch on the power backup. the attitude of the hotel manager was very casual. i was traveling with an infant and the non availability of the mini bar made it impossible to store milk for the baby. i guess i will never ever stay in the sarovar portico chain ever. really bad experience. sarovar portico is a big reliable name in the hotel industry and that was the main reason i booked it despite having several options but was really disappointed with the rooms and amenities. we booked three deluxe rooms. none of the rooms had a mini bar as mentioned in the room amenities, the height of the ceiling of the rooms was very low and whole night there was sound of water dripping above the roof. we requested the staff to change our room but they only upgraded one room. we couldn't sleep during the two nights stay. further early in the morning around 6 am there was no electricity. after waiting for half an hour i went to the reception to enquire about the same but to my surprise the manager of the hotel behaved as if he had no idea about the power cut and after several requests he asked the security guard to switch on the power backup. the attitude of the hotel manager was very casual. i was traveling with an infant and the non availability of the mini bar made it impossible to store milk for the baby. i guess i will never ever stay in the sarovar portico chain ever. really bad experience.

We stay here for 2 days First day is not so good for usBecause hotel is full And they gave us that room which balcony is under construction hotel staff change the room but that room is deluxe catagoryBut next day they gave better room Hotel staff is too goodMr sharma also take care of everyone Hospitality is good n food is awesomeViewi from hotelThis is himalyan view room which is betterDeluxe room is not comfortable so please don’t book it

Hotel's ambience is good. Rooms are pretty decent. Sometimes I faced issues with AC and door lock, which they gave some workaround to , if not repaired. Buffet spread was nice. But some items we ordered from ala carte menu were simply below average. Each item price is toh Approach road is a narrow lane connecting it to main road. Staff was very helpful and they even arranged us cold breakfast at 5 am in the morning.

Nice stay and experience. Overall staff and the Hotel manager are very courteous. Restaurant services need to be improved. The service is very slow under-staffed restaurant. when you are at vacation, food is very important thing you want to enjoy with family, The variety of buffet is also below average in comparison to other sarovar portico.