OMS HERITAGE

Service and staff behavior was poor and preferential. If you ask for something, you get it after a long time and after at least couple of reminders. They have the strangest checkout time of 8 am, and checking out at anytime beyond that, you are charged with Rs 500 additional. The only plus is that the quality of the room is pretty decent but with 24 hrs WiFi. And they are offering high discounts because they are yet to get a GST no. But they compensate on the discount by keeping the AC mains off for more than half of the time and you will simply get tired of asking them to turn it on, all the time, as they promptly turn it off again after 15 mins of AC run time. Also its quite frustrating of the constant noise from the lift construction during the day time. All in all the cons weigh much more than the pros and I diffinitely would prefer to stay elsewhere next time if not for the discount, and I would definitely search for a better option next time I'm back in this city. As a business traveler I was out of the hotel for an extended period of time during the day thus was protected from the cons of the hotel. But returning back after a days work at the hotel wasn't an overwhelming experience at all.

Hotel is just 300m away from the Rourkela Railway Station, just in opposite direction. I stay there with my family check in and check out was quick and nice. Room size and toilet size is spacious and was clean. There was a mini fridge in the room they provided. Hotel staffs was co-operative. Food options is limited, but there were lots of budget or good restaurant, Sweet shop, Baskin Robbins Ice cream shop around this hotel. We ordered alu paratha for breakfast and it was so delicious, but service was slow, hope they will improve it. Overall it was good budget hotel near station.

1. During power cut elevator is not working. 2. During power failure only one light is working in room . 3. Room charges are over cost its not value for money. 4. One water bottle / day should be provided as per booking commitment 5. News paper also not provided as per booking commitment. 6. Adjucent another room bathroom 🚹 luver are connected with my room & when ever adjacent room customer use bathroom 🚻 horrible smell are coming to my room . Hotel 🏨 is not value for money .

I had a very good experience during my brief stay at this hotel. 1. Less than 5 min walk from Rourkela Rail Station (300 meter) 2. Good hearted staffs & owner 3. Neat & clean rooms 4. Cost efficient Did not take food here, so can't comment on food. Lift is under construction. Elder people or people with movement problems may face inconvenience if room is allotted to 3rd or higher floors, until lift works. Pre-booking before arrival is suggested.