Rail View Residency Alleppey

we booked 2 rooms here. One with double occupancy and the other one to accommodate 3 Adults for which the hotel charges a little extra. We reached hotel a little early than check-in time and requested them a early check-in which they politely denied as the hotel was full. We understood their situation and kept our luggage in waiting area and went for Alleppey Back Waters Shikara Ride. We returned to our hotel from there at 2 PM and asked for our rooms keys. They replied rooms will take some time to get ready until then you can take rest in other room. We said its already 2 PM and you want us to wait even more for our rooms? They said 2 rooms are about to get free in some time. And they gave us access to our rooms at 3 PM. As we were in very happy and touristy mood we didn't want to argue and spoil our mood so we adjusted. But the rooms they offered had very small beds. And when we have already booked a room for 3 people and hotel has taken extra money for extra guest than it is their duty to accommodate the third guest in that room. The least they can do is provide the third guest with extra mattress. When we asked for extra mattress for the third guest they said it will be provided with extra charge. Can you guess the heights of being so unprofessional. At first giving access to room at 3 PM and then asking for extra money for one mattress. What can we do. Money is gone. We can only compromise and spoil our vaccations.

.clean...as it is on the rail station easy to catch train...hotel people arrange for auto for sightseeing..good.. only thing we wanted to extend our hotel room stay from 11.30- 6.30 evening ..but manager came and told you have to check out now itself as if we were staying for free..for extension we definitely would have paid but he lied saying guests will come at 3.30 and so room needs to be cleaned..you can wait in waiting room..and till 6.30 no guests arrived and it was not cleaned..he lied so we can check out .anyway we would have paid..then he told to choose dormitory and we booked for it and paid...and it was so dirty..they never clean the room and washroom for dormitory beds also not cleaned.no seperate rooms for boys and girls........humans can't be treated like this....... evrything was fine except the check out..we would have paid but he lied and told us to leave the room and waiting room..so it was so dirty dormitory we didn't able to stay there we booked paid but we waited in hall for six hours..

Positives: The building is connected to Platform No 1 of Allp Railway station. City Transportation is always available as it's near station They have attached eatery that provides good food options(veg), for non-veg you can opt for IRCTC canteen at station. Spacious bathroom Negatives: No hot water facility Room was small Lots and Lots of Mosquitoes No Bed tea option/call for food option, you have to go to the restaurant. Safe atmosphere in the stay Train can be an entertainment for kids

Excellent place to stay in Allepey. This property has AC and Non AC rooms available. Rooms are clean and spacious. This property is attached with Allepey railway station and 1 KM away from beach and main market. Foods are also available in room service and cafeteria. Staff's are very friendly. Mr. Anil also helped me to arrange houseboat and sightseeing cab. Thank you for you tailored suggestions according to our budget and timelines. Good budget hotel to stay with family.