Hotel

Regency Madurai by GRT Hotels

38 madakulam road, tpk road, nh 7, palanganatham signal junction. Madurai India 625003
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2017, 21 Aug
atRegency Madurai by GRT Hotels
79%Guest recommend this hotel
Sukhwinder SinghAt night 2 o clock I am writing about this hotel Pathetic hotels with lots of bed bugs in beds & hotel with 3 star rating . Hotel manager is not corpo..Read All Reviews
₹ 2835
Rooms:
Room listing unavailable
Sub Total1 room for 1 nightExcludes Taxes
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12:00Check In
12:00Check Out
90Rooms
  • AC/Heater
  • 24 hour security
  • Safe
  • Extra Mattress (On Request)
  • Reception

Location

4.3 / 5129 Reviews
79%Guests
Recommend
4.3Service Quality
4.3Amenities
4.4Food & Drinks
4.2Location
4.4Cleanliness
4.3Value For Money
Verified Guest 1 / 52017, 16 Aug

At night 2 o clock I am writing about this hotel Pathetic hotels with lots of bed bugs in beds & hotel with 3 star rating . Hotel manager is not corporative at all , guys don't book this hotels others

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Did you find this review helpful?Yes ()Viewed 86 times
Regency Madurai By Grt HotelsManager replied in 21 hours

In regards to the feedback of Mr Sukhwinder Singh about the bed bug in our rooms, we have attended him as soon as he intimated to the reception. On priority our duty manager met the guest directly @ 02.00 AM to the solve his complaint and had immediately offered him deluxe room with up gradation as basic recovery Also, we had checked the room thoroughly and unable to find any bug. However, giving importance to the guest feedback we had blocked the room for the complete treatment

Verified Guest 3 / 52017, 31 Jul

Hotel location is Bad . The room was clean & wash room was really good. Good clean linen. The A/c in room was not cooling properly . The room service was taking lot of time. We had buffet Dinner its e

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Verified Guest 4 / 52017, 30 Jul

Nice stay. Room service might have been better. Food is good.

Did you find this review helpful?Yes ()Viewed 95 times
Verified Guest 4 / 52017, 30 Jul

Nice stay. Excellent reception. Good food. Service was also up to the mark.

Did you find this review helpful?Yes ()Viewed 96 times
Regency Madurai By Grt HotelsManager replied in 2 days

Dear Mr. Mulimani, Vanakkam and Good Wishes! Thank you for sharing your feedback with us. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Regency Madurai by GRT Hotels, we thank you for your business and we hope to see you again when your travels bring you back to the area! Sincerely, N. Mohammed Sheriff General Manager

Verified Guest 5 / 52017, 26 Jul

Good hotel, value for money, homely feeling .. would surely recommend this hotel for all. Breakfast spread was good and tasty. even the dinner spread was excellent. Friendly staff, would say each on

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Regency Madurai By Grt HotelsManager replied in 7 hours

Dear Ms Jayashree, Vanakkam and Good Wishes! It was a pleasure to have been of service to you during your stays with us. On behalf of our entire staff at Regency Madurai by GRT Hotels, we thank you for taking time to share such a fantastic review during departure. Your time and praise is overwhelming and precious to us. I have shared your compliments on our service with the entire team, for whom it has been a tremendous source of inspiration. The team members in Front Office, Housekeeping and restaurants including our Chefs were also delighted to note your gracious comments. Thank you once again for your recognition and recommendation and we look forward to the pleasure of your continued visits to our hotel and hope to exceed your expectations by truly demonstrating our service philosophy of “I Say Yes"... Sincerely, N. Mohammed Sheriff General Manager

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