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Guest Reviews & Rating for Alaska Resort

goRating

2.9/5

28 Ratings

16 Reviews
5
7
4
5
3
3
2
4
1
9

What our guests say?

  • poor service (4)
  • accessible location (3)
  • poor room (3)
  • worst experience (2)
  • drinking water (2)
KG
(Stayed 10 Jan, 2022)

group Traveller

3/5
Rooms were dirty. Not upto the standards of the charge I paid. Considering the property, basic amenities were missing.
(Stayed 19 Oct, 2021)

women Traveller | 4 Reviews Written

1/5
It is the first time in my life that I am writing a bad review.I always like to give people the benefit of doubt.When we booked this resort my 11-year-old daughter told me it has very bad reviews but O decided to give it the benefit of doubt.we booked three private villas.so when my parents and uncle and aunt reached ahead of us on 17 Oct we were told there was no booking any confirmation. when we asked them to confirm they blatantly denied it. all this when the booking was made two days prior. ...more
NS
(Stayed 6 Aug, 2021)

group Traveller | 1 Reviews Written

1/5
We had horrible experience. Staff was literally shameless. First, they gave us unhygienic room. cockroaches were roaming around. No bathroom kits. No minibar. No other channel on Tata sky except DD1. I myself recharged tata sky for 100 rupees still no channel started I don't know for how many months their bill was pending to be paid. The receptionist told that she has recharged this tata sky with 100 rupees so they are such liars. At night they cut off our electricity. We called one staff at his ...more
RA
(Stayed 26 Nov, 2020)

group Traveller

1/5
The property is very good landscapic and room sizes but very very pathetic service, hygeine and safetyAfter checking into the Villa at night, there were no amnities in room and even the hot water was nit avail le in washroom. Upon request we were assured that boiler will be started and other aminities like drinking water, soap, kits would be provided. We waited for 20 min and then tried to dial the reception but to our amaze the telephone instrument didnt had wire and was lying deadI, then calle ...more
NA
(Stayed 25 Aug, 2020)

group Traveller

1/5
they don't care about you as a customer. if you ask them for clean rooms many times then may clean if they want. No response from reception even if call them 5-6times. No power backup...so most of the time AC don't work Food plates are not cleaned . There is no networks available in villas . Even fan is not working bcz they have no power backup ...worst experience ever ....we r sitting outside the room for whole night bcz lights off
(Stayed 23 Aug, 2020)

group Traveller | 13 Reviews Written

1/5
no ac , no tv ,no wi fi ,very very poor room services ...food quality is very bad ..realy very bed experience..
(Stayed 23 Aug, 2020)

group Traveller

5/5
it was a great experience. hotel service was pretty good. we enjoyed our night with comfortable bed. and room interior design was amazing
VG
(Stayed 23 Mar, 2020)

group Traveller

4/5
The location of the property is outside from the city and is isolated but the property is on the main road. During my stay there was one private function was going on in the property hence they could not serve food.
HS
(Stayed 27 Nov, 2019)

group Traveller | 8 Reviews Written

2/5
Staff behavior, amenities and services were poor. Location was good. No complimentary services were provided.
(Stayed 16 Sep, 2019)

group Traveller

5/5
The property was well managed by the staff and the services offered by them was superb. Location of this property was too good.

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