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Guest Reviews & Rating for Hotel Apna Palace

goRating

3/5

482 Ratings

273 Reviews
5
150
4
179
3
81
2
31
1
41

What our guests say?

  • nice service (69)
  • good room (40)
  • nice stay (33)
  • delicious food (32)
  • nice location (17)
  • perfect place (12)
  • + 6 more
PP
(Stayed 24 Dec, 2023)

family Traveller | 1 Reviews Written

1/5
The curtain can't be closed due to an AC setup, mosquitoes roaming around, no internal food/restaurant available due to non operational. The set up of the room is such that the bathroom does not have an exhaust fan for ventilation.The staff is not responsive, need to call 10 times to get a Cup of tea.As I got to know, the staff is recently engaged and everyone points to the manager who again will not attend or speaking up positively.Overall I would rate 0 (zero) and I would say worst stay here.

Gm | Bharat Sharma Replied in 19 days

Dear Guest, We would like to take this opportunity to thank you for taking the time to write a review about your exp ...more

AT
(Stayed 18 Mar, 2020)

group Traveller

2/5
Out of 2 rooms allotted, one room is so dirty, AC not working, linen are dirty, room service do not turn up upon yr order. Worst experience

Gm | Hotel Apna Palace Replied in 4 years

Dear Guest, We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and p ...more

(Stayed 10 Mar, 2020)

family Traveller | 3 Reviews Written

1/5
pathetic service very small rooms, horrible passage area they don't have even inverter, if you are going with family don't even think about this hotel

Gm | Hotel Apna Palace Replied in 4 years

Dear Guest, We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and p ...more

MB
(Stayed 3 Mar, 2020)

solo Traveller

1/5
Worse experience. Faced electricity cut off issue. No hot water. Poor room quality. Location also away from railway/airport.

Gm | Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

OP
(Stayed 17 Dec, 2019)

group Traveller | 1 Reviews Written

2/5
Hotel is not good as per i had paid there no one to picking call late nitht in room service. Washroom is not clean tiles are broken,tea table glass is brocken room is too small.

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

HV
(Stayed 12 Dec, 2019)

solo Traveller | 10 Reviews Written

1/5
Third class hotel in Indore like a lodge, phone not working, Washroom light not working, Television not working. wastage of Money.

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

AP
(Stayed 5 Dec, 2019)

women Traveller

1/5
Very very poor room service. No hot water for bath, tea also served cold, horrible hotel.

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

(Stayed 28 Nov, 2019)

women Traveller | 1 Reviews Written

1/5
ac was not working at all . We asked the staff to change the room but still the same problem . this hotel by oyo they provide cheap price for the same hotel/...

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

(Stayed 23 Sep, 2019)

family Traveller

1/5
service was very poor the hotel give us deluxe room instead of executive room which was booked by me bathroom was very dirty extension phone was not working overall bad experience

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

SB
(Stayed 16 Aug, 2019)

group Traveller

1/5
very poor service.....Ac was not working. No wi Fi. No hot water. Food was pathetic. worst behavior at reception. must avoid this hotel

Gm | Hotel Apna Palace Replied in 4 years

We regretfully apologize for the inconvenience you had to face. We will surely take your suggestion and possibly try to ...more

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